Sndelectrical Reviews

Smart Switches for Led Lights

Bought two Smart Switches for Led Lights which was not 100 happy with as lights were flickering once installed They asked the mske of Led Lights which I gave them and that was it not another peep from the do I sent them back for full refund

Quick and easy service

Quick and easy service

EXCELLENT STAFF AND COMPANY TO DEAL WITH

Firstly a big thankyou to Louise who sorted out a return and re-delivery for me providing excellent customer service she is a credit to your company also l would not hesitate to recommend your business to everyone and l will be a returning customer thankyou once again and especially to Louise for her help

Good trustworthy people

Had a small problem with a product they had sold me online - I rang their offices and explained the problem and immediately the kind person answering the phone had offered an equitable solution Excellent service - highly recommended

Excellent Customer Service went that extra mile To help

Great customer service and nothing to much trouble I ordered my purchase online then I called to see if they have a different type of bulb to the ones I ordered They said they didn t but offered to check with their suppliers and get back to me During this time of calling them they knew my order without asking for my order number and they were very good at knowing their customer They called me back with regards to my enquiry the next day as they said they would Sadly they didn t manage to get the bulb I was asking about as it don t appear to be made anywhere This has not affected the way I feel how fantastic the customer service was they are willing to help and go that extra mile to help fulfil their customer s needs Excellent service would recommend to anyone Quick reliable delivery service too Thank you

Great service when changing an order

In my order I included an item which was not what I needed I emailed SND and they changed the order before despatch with no extra charge the swapped item was more expensive The speed of service and no fuss approach was exemplary Thanks

Problem with Ring doorbell

I bought a Ring doorbell with transformer and chime The attached instructions are very minimal and I had a big problem getting the faceplate off the doorbell I contacted Sanj at SND Electrical and he was more than helpful and eventually found and e mailed me the relevant Ring video showing how to remove the faceplate Good customer service well done

Excellent and good customer service

I usually use Trustpilot to slag off companies that have poor customer service but this time it s the opposite I bought a product from them called SpeedComfort fans - you fit them under rads to improve convection The product itself is absolutely useless but SND were excellent and once I d returned the product in perfect condition they immediately made a full refund On top of that they went out of their way to be helpful I would definitely buy from them again