Sneakercrib Reviews

I placed my very first online order

I placed my very first online order with Sneakercrib SA 29 11 2024 The same day my order showed cancelled when I tracked my order Your Sneakercrib order has been received InboxSneakercrib SAFri 29 Nov 11 03 8 days ago to meThank you for your orderHi Michelle Just to let you know we ve received your order 9420 and it is now being processed I immdeiately contacted them 29 Nov 2024 23 44 8 days ago to SneakercribHi team I placed this order this morning Upon checking tracking my order it says it is cancelled I did not cancel my order Order 9420 was placed on November 29 2024 and is currently Cancelled They sent this email Note added to your Sneakercrib order from November 29 2024InboxSneakercrib SASat 30 Nov 06 48 7 days ago to meA note has been added to your orderHi Michelle The following note has been added to your order Order is being processed will be shipped Monday before 16 00pmAs a reminder here are your order details Order 9420 November 29 2024 Product Quantity PriceSubtotal R1400 00Shipping R99 00 via Flat ratePayment method Debit Credit CardsTotal R1499 00 Today 07 12 2024 I received only one pair of sneakers from my order I immediately reached out to the company via WhatsApp contacting Lenny at 27 68 172 2587 My messages were clearly seen two ticks yet Lenny has blatantly ignored them and failed to respond I also sent an email and unsurprisingly received no response This level of neglect and lack of professionalism is absolutely appalling Your complete disregard for your customers and failure to communicate is unacceptable I trusted your company and this is how you operate It s disgusting and shameful I am absolutely appalled by the disgraceful service from Sneakercrib SA This company has proven to be nothing short of thieves I paid in full for my order yet they are withholding my sneakers creating massive inconvenience and frustration These sneakers were ordered in good faith trusting that Sneakercrib was a reputable business Instead I ve encountered nothing but daylight robbery I have received no communication whatsoever about the status of my order This is not just bad service it s outright theft Sneakercrib SA is a disreputable company They are unworthy of even a single star in a review As a regular online shopper I value convenience and professionalism two things this company utterly lacks I strongly advise everyone to steer clear of Sneakercrib Do not trust them with your money or your orders They will rob you of both leaving you with nothing but disappointment and disgust I will ensure my friends and family are well-informed about this disgraceful experience This company is a stain on the e-commerce industry and I sincerely hope no one else falls victim to their appalling behavior You may think you ve succeeded by taking my money and withholding my sneakers but rest assured this matter is far from over Your actions are unacceptable and amount to theft Prepare to hear from my legal representation soon I will not tolerate being treated with such disregard and dishonesty