Snickersuk Reviews

Have used this company for many years

Have used this company for many years for my snickers work wear I currently have a 5 months old bib and brace style trousers that the stitching has pull away on This is clearly a faulty product I was offered a repair via snickers head office which I declined as it s faulty and would be a bodge up job I then contacted snickers head office who told me snickers products don t have any warranty or guarantee and would repair them as a good will gesture I was also told that wearing the product can cause stitching to fail and this is wear and tear Complete BS The product is faulty and wearing it for 5 months hasn t caused it to come apart at the seams Some weeks not worn at all Be very wary No guarantee with snickers products I have it in writing from head officeHaving to get my card issuer to try and get me a refund as they are not interested in the slightest about sorting the faulty product out To follow up I don t want a faulty item with a bodged repair I want them replacing and at 5 months old I think that is fair A few lies in the response remember I have all the email correspondence of what was said I do appreciate it s not all your fault and I didn t know that snickers offer no warranty or guarantee on their products only a good will gesture if the product fails through no fault of the customer

DO NOT TRUST their sizing advice

DO NOT TRUST their sizing advice I made the mistake of trusting their sizing advice and that they had the sizes styles listed as available Neither are true The size of the work trouser is as listed on the manufacturers label and not as they claim The manufacturers label also sates the style of fit eg Regular Fit in the case of the 6214 s and 6224 s I ordered but this is not helpfully stated on the listing The up to 42 inch waist I ordered was in fact a 44 inch waist on both the manufacturers label and as an actual measurement using a tape measure They do not have the correct styles sizes as listed so a refund has been requested

Above beyond customer service

The team at Snickers UK were so kind and helpful and went the extra mile when I had a recent issue regarding sending a parcel back to the wrong company when it wasn t their issue to help resolve In contrast to the other company who we returned it to in error who spent 3 months being as unhelpful as they could be Snickers UK kept in regular touch and helped get new stock out to us Thank you very much

Excellent service

My husband s trousers arrived today Thanks to the advice given on sizing they are a perfect fit Will be using you again very soon

Good service

Really happy with the communications the speed of delivery and the price All good

Great customer service

Unlike their competitor i found them to be flexible and helpful offering great customer service and a relatively fast delivery time

Good service and good response

I order a pair of Snickers trousers early evening on a Friday As soon as I sent the order I realised Google auto fill put my old address as the delivery address I emailed the website immediately requesting the change of address Within 10 minutes I had a response telling me that it s been changed They do have a fantastic range of trousers and as someone who is particular about work trousers I was happy with their choices along with the additional additional on items on some trousers if I wish The delivery took longer than I thought however after looking at the delivery terms it was delivered dead on time in accordance to it s terms So if you want a good service and don t live in this awful world of instant gratification I would highly recommend using these for your Snickers Products

Go directly to Go

Buy direct from the manufacturer Snickers and ignore third party sites They may be a few quid more but if you get hassle from your clients don t add to it These peeps have the best stock fast customer service ops for returns and prompt communication by email