Snowboxx Reviews

DO NOT BOOK WITH SNOWBOXX

Cowboys Robbed a lot of people in a pandemic and did not refund through the loop holes they created The scummiest company DO NOT BOOK WITH THEM GO SNOWBOMBING INSTEAD

I would give 0 stars DO NOT BOOK

I would give 0 stars but I can t Do not book with this company at every turn they are out to rip you off I had our trip cancelled due to COVID and the company fought me for a year refusing to give the money back over 1000 until I made a chargeback claim and they faced legal action The worst customer service I have ever experienced actively making the whole thing a terrible experience I urge you not to book with them

THIEVES CON ARTISTS

If I could rate this company in the minus I would Unfortunately the lowest I can score is 1 The company is complete shambles with scam artists for employees With more that 2k of my money sitting with them they are now uncontactable to complete a refund for a booking that was cancelled last March I urge everyone to stay away I only wish I knew prior

Terrible customer service

Terrible customer service They do not respond to emails or tweets or Facebook messages I will never go on a ski holiday with Snowboxx again

Awful experience disgusting lack of customer service

Awful experience no customer service at all I was told I would receive an email on 4th April at midday with 24 hours to book for next year as a returning customer I specifically took the evening off work to give myself time to do this and received no link I then emailed the customer service team and did not receive a response until 13 46 on the 5th almost two hours after the link expired and tickets were in general sale I have now missed tickets and when emailed to express this and request it be rectified they said we are sorry YOU missed it the actual nerve First they don t provide me a link and then blame me Don t worry you can buy a ticket in July oh great when the prices are higher and I have to hope it coincides with a day off then I have a small chance at getting one thank you so much Truly shocking service could not feel less like a valued customer from this experience

BIG NO to this festival

BIG NO to this festival Just buy lift pass on avoriaz and you will get the same joy that people are getting with wristbands It s anyway overloaded with people so even with wristband you can t get in to the zone to other Ravers Some things they needed to shut down as of their organising people got compressed by staying in line to the stage So staff woke up and said to everyone to free the line and go away Videos on insta looks wonderful but in reallity for real nothing special You will hear the same songs at least 10 times idk probably all those DJ s have same USBCustomer service sucks Don t know why they even spend any energy and time on it if they still can t give any helpful information I guess there was arround 90 British people to that fest And not many of them was very welcoming Starting from the moment when we just arrived to Avoriaz and asked where can we get the wristbands

Absolutely awful

Absolutely awful Staff have no clue what s going on so when there is an issue noone takes accountability Don t book this They threatened to kick us out of our accommodation midway though for not paying a deposit even though they never asked for one Missed half a day of skiing to go pay the deposit but there was noone at the desk What a mess

Just awful experience

Just awful experience Everything was hard work - didn t even have handwashing facilities despite the fact to use the toilet you had to take a tub of sawdust with you bear in mind every toilet user were touching these buckets Getting a drink was an ordeal too and you even had to carry your empties to get the 3euro deposit back No atmosphere due to sparsity of people in large area and quiet music Long walks through the slush to get there and back too Couldn t stick it so asked for an early transfer and was told there weren t any until Wednesday I had to pay for a taxi to escape the place It was money well spent