Snugenergy Reviews

New boiler

Very pleased with my new boilerGreat service an excellent price Very quick installation to

Boiler Survey and Fitting

I had a survey done by Snug Energy the surveyor was on time he did a thorough job and fed back to me what he had found and suggested the correct boiler and size The lady that I dealt with in the office Kerry kept me informed all of the time when I had a question to ask she organised the install of the boiler for me the engineer came on the day on time made a perfect job which I thank them for left the job clean and tidy and went through the operating of the boiler with me The engineer left a thermostat for the electrician to fit the following day as the boiler is in the garage the electrician came on time on the day as organised again made a good job and went on his way I would truly recommend Snug Energy to employ as your gas engineers truly professional service

Excellent Heating Plumbing provider

Excellent transaction with a first-rate supplier We researched three separate providers for a new gas-fired boiler one of which was our regular local supplier However Snug inspired confidence during its quotation visit and in every interaction after that The pricing was clear and very reasonable the communication was responsive and helpful and it is clear that the whole company works as a team As a small growing company they have implemented great processes and systems that are very customer-focused and we were made to feel special at every stage of the process The installation went smoothly and on time despite the fitters encountering some unexpected existing issues and we were left with a fully working system with no subsequent problems to date This is a company to be highly recommended for all your heating and plumbing needs - we will certainly do that and won t hesitate to use them for all ours

snug energy fitted a new combi boiler

snug energy fitted a new combi boiler the service was 1st class from andy explaining what was needed and pricing to the guys fitting it on time very polite i found andy the owner the best guy i have dealt with in a long time

Very prompt reply to my enquiry and

Very prompt reply to my enquiry and next day visit from them with a installation of new boiler in 2 days

Excellent Service from Start to Finish

Excellent service from start to finish We were kept informed at every step Prompt clean installation Very professional team highly recommended

Highly recommend

I had to switch from biomass boiler to gas system boiler I invited 3 companies to provide quotes and I must say Snug Energy was the most responsive efficient- knowledgeable engineer came at the time was booked I know you d think it should be a norm- it is not unfortunately and quote followed shortly Quote was very easy to read with additional options if wanted to upgrade Let me say a little more about other 2 companies- both turned up but at different times- one too early despite clear communication to avoid 9 30-10am and what time did he turn up 9 35 the other one was booked for 6pm called at 11am that is on the way Pricing- Snug Energy provided quote very promptly the other 2- well I m still awaiting quotes from them surveys completed mid November one has indicated total price for the job would be 6-8k but never provided quoteSnug Energy total price got to just under 4 One might think that perhaps different materials were accounted for- now there is only one boiler suitable for our property and both were taking the same into account Communication- cannot really fault Snug Energy- we all are busy people these days and finding service providers who understand that and use texts emails links etc to communicate on the top of quick phone calls if anything needed additional discussion was very refreshing I had follow up after installation too all dealt with very promptly And both engineers on the day as well as electricians on following day very knowledgeable considerate and tidy All in all- couldn t recommend enough

Overall very happy

Overall very happy Excellent engineer cannot fault whatsoever polite friendly and just got on with the job No issues