So-trak Reviews

Had lost faith in tracking companies

Had lost faith in tracking companies but thought So-Trak to be a simple and easy process when it comes to tracking my machines The process from start to finish was very efficient

Great Tracker Company

We have used SO TRAK for a number of years now have always had a great service The App is so easy to use means if im not by a pc i still have a complete over view of our fleet of trucks which i can immobilise instantly using the app

Avoid At All Cost No time for small customers computer system is exactly the same when it eventually worked

Avoid At All Cost Moved to So trak around a year ago and have regretted it daily iv now moved to another company Told me they had a better system and basically it was exactly the same they sent out a rude mechanic to change the sim card in the tracker The mechanic was driving an old car which I found strange I was given a new password and when I tested the system it didn t work and it took 2 weeks for it be be fixed I tried calling but the office was always closed I think its because I m a small customer they didn t really care about my machine I dread to think what would happen if my digger was stolen

The director of this company is a

The director of this company is a Complete idiot I d avoid at all costs

This company is abysmal

This company is abysmal they sent a fitter out to a site that we where working on 37 k worth of work he fiddled about with our tracked chipper and left we turned it on and who would of believed it it didn t work I phoned them up and he reluctantly came back and almost squared up to me he soon realised that he had cocked up and apologised which was very embarrassing for me Two months down the line I have had two dead shorts on the machine the second resulted in a fire on my fuel pump side I ve spent 1520 on a complete rewire of my machine This company are not fit for purpose DO NOT USE THEM

Please avoid like the plague

I would give zero stars if I could Absolutely diabolical company Very Poor Service and very unprofessional staff The owner seems to think that he can get away with anything Don t get me started on their system Their remote Immobilisation broke my machines cost me 000 s to fix not to mention the down time The tracker says the machine is one place when its actually somewhere totally different defeats the whole objective of GPS Tracking Bunch of cowboys Now they ve got my money they don t want to know

Easy to use Platform

Been using So-Trak for a few months Easy to use platform Any questions I ve had have been answered quickly and the aftercare is brilliant Had a call from Mel to confirm I know what I m doing and answer any questions I had Would highly recommend

Excellent Service from start to finish

Came across So-Trak on Linkedin a few years back and was really keen to see how there system compared to others need i say more it lived up to expectations with there direct text alerts and immobilization schedules which is what we needed on our plant machinery and having had recent thefts in the last few months the system has done what it says on the tin and helped recover these machines i have recently renewed my contract with Mel who politely asked if i could leave a review which i was more than happy to do

Competitive price structure and a great

Competitive price structure and a great service provided for our fleet telematics