Societegenerale Reviews

Worse french bank ever

If I could let a minus infinite stars I will do that Every 6 months it s been decades that I m with this bank everything was really good employees were nice with me and my family b cause my entire family is with that bank But recently the service went awful there are not even respecting customer for some operations they are asking some documents such as ID card but at final they don t need it or it s not allowed to do this operation Anyway if you stay in France and you want a bank account I advice you to create a dematerialized bank account such as N26 or Hello Bank

Refusal of payment holiday

After ten years loyalty by using the bank for project I was very disappointed by their refusal to grant our company our payment holiday for three months through the third National Lockdown All of our other regular lenders agreed to assist whilst we were closed This should the the lenders has no empathy and doesn t care about its customers I would advise anyone thinking of using them to think twice as they won t be there in your time of need Utterly appalled by their poor customer service

The worst bank ever

The worst bank ever I am so disappointed After being a loyal client for many years and having been serious about all my payments all of a sudden the bank decided to change my credit card into debit within the same month while I was in a difficult situation This is how they help their clients Not to mention the commissions that they charge they must have become rich by just my commissions If I could let the entire world know how bad they are I would I hope to God that all their clients start walking away and they go bankrupt

One of the worst Bank expiriences ever

One of the worst Bank expiriences ever and that counts for the whole Groupe Exorbitant Charges and bad general Client Service many Times i felt discriminated because iam not rich Absolute no go Today with german N26 best bank ever all the opposite to Societe General Societe General No Merci

71 EUR of fee for a savings account

I don t recommend to save your money in an account of Societe Generale I had there some savings that my ex company paid me and after finishing my contract and asking the refund of my money the bank kept 71 EUR from the total And we re speaking about an account that supposely is free because is for savings So free that in the end I had to pay 71 euro of fee It s a shame Don t save your money there if you want to have them all

A terrible terrible bank

A terrible terrible bank Everything is a problem nothing works all their processes are set up to suit themselves - they add on charges everywhere they don t answer messages their online banking goes offline whenever they feel like it they ll send you to your branch in person for anything but also close branches without warning - consistently awful avoid at all costs

Useless company

Useless company They logged me out of my account and now it wouldn t allow me to log back in and have disconnected my account RubbishKwasi company with compliance employees and a failing costumer device system

The worst bank I have ever dealt with

The worst bank I have ever dealt with Rude and useless I had an appointment booked and the manager called 10 minutes before to say too bad I m not there No hint of a sorry for the inconvenience Same manager took 2 months to reply to me for a bank transfer Closing all our family accounts and insurance

need customer service training

need customer service training don t use them if you can help it