Based on authentic user experiences
Emily Styles
6731 reviews
N/A
10 months ago
Never received purchase
Purchased two pairs of pjs for the holidays and never got a thing Could not get emails returned or a refund I had to dispute the purchase with my bank to get my money back They should be closed down for all the problems people are having
MikaylaAdrianna Cheesman
6731 reviews
N/A
10 months ago
Unprofessional DO NOT order from here
I ordered a Ashoka Tano Costume on October 18 and paid extra for expedited shipping I paid approximately 115 I expected it to come within the next week since I ordered the costume on a friday and it has NOT showed up It says my order is still placed and has not shipped whatsoever I contacted their instagram page no answer I emailed them and they did not respond for 3 days and their response was if you do not get an email by November 9 about your costume email us back November 9 is definitely way past Halloween Completely unprofessional Their website is shady aswell They state they have a phone number to call if you need to talk to a representative and are available 24 7 365 Completely untrue and no phone number on their website I should have looked at reviews before hand but I wanted a nice costume for my Halloween party and was scammed Lesson learned
Gina Hdz
6731 reviews
N/A
10 months ago
I ordered a costume for my daughter s
I ordered a costume for my daughter s birthday party 3 weeks ago I ve tried to contact them and I keep getting an automated message saying basically our policy is 21 days and I can t cancel because it s been processed shipping status has not changed in 3 weeks don t spend ur money with this company I won t do it again
Gina Hdz
6731 reviews
N/A
10 months ago
They don t deserve any stars don t
They don t deserve any stars don t order from this company They say company based out of us but based out of China it s a nightmare returning what I purchased cost me 80 dollars so I got stuck with an item that was 26 days late don t buy from them
D Briggs
6731 reviews
N/A
10 months ago
Paid for a Halloween costume on October
Paid for a Halloween costume on October 11th and it s now November 14th and I didn t receive NOTHING They are scammers and frauds DO NOT PURCHASE ANYTHING FROM THEM They re dishonest about everything I reached out to them to cancel the order literally 1 business day later and they claimed they had already started processing the order and can t cancel it but the bs website claims to offer refunds and cancel orders
Kara Budge
6731 reviews
N/A
10 months ago
I don t believe this is a legitimate
I don t believe this is a legitimate company I have not received any shipping updates or confirmation since I ordered over 2 weeks ago
P L
6731 reviews
N/A
10 months ago
Not a real company
Not a real company I placed an order an never received the items Fake company Sohoodie is a scam
Jennifer Willging
6731 reviews
N/A
10 months ago
This company misrepresents their
This company misrepresents their location and their estimated delivery date and return policy is a scam They are based in China delivery date was weeks after estimate and they require you to ship your return to China despite having a California address list on their website DO NOT BUY ANYTHING FROM THEM Product was also poor quality and damaged in shipping
Christina Bootz
6731 reviews
N/A
10 months ago
Horrible company
Run Run as far away as you can from this company Never received my order and when I emailed the company they never responded
RNEL
6731 reviews
N/A
10 months ago
This company is a scam
This company is a scam Bought a Pink Palm Puff hoodie and they never sent it Tracking said China then LA and back to China I m in Texas Paid 49 for a hoodie and they won t respond to emails either DO NOT buy from this company