Sodastream Reviews

tasted like actual dog crap

tasted like actual dog crap i wish i had never purchased this and i never will again nobody should unless you want to taste dog crap

Has anyone else noticed that their

Has anyone else noticed that their blood pressure has increased after using Soda Stream

I ordered 3 replacement cylinders from

I ordered 3 replacement cylinders from this company and some flavor syrup and I put my address down which is listed with the post office DMV VA and several other places and when they shipped it out for some reason my address got changed on it and it has been rerouted 3 times and when I called Soda Stream about this issue I was told they were sending up to management and they gave me a discount code but still have not received my order and they told me it will be 24 to 48 hours before I will hear back from them Well 24 to 48 is not good enough if they can t get on the phone and solve this quicker then that and you should avoid this company at all cost My order is bouncing around in Jacksonville Florida some where This is not the first time this has happened to me If they would use a more reliable way of shipping to you I would almost stay with this company but after gettting an email stating that if I did not return the used cylinders in 14 days I would be charged extra for them well come to find they received the empties but I still got the nasty email This is totally unprofessional of the company STAY AWAY FROM SODA STREAM TAKE IT FROM A TOTAL AND PERMANENT DISABLED VETERAN THIS IS NOT COMPANY THAT IS RELIABLE

Poor Customer Services

I called customer support to get assistance with my Art Soda Machine which I purchased approximately three months before calling support I explained to the first agent that water pours over the spout when I push down on the handle causing water to go everywhere The agent sent a link to connect with me virtually to show him what it was doing After a few attempts we managed to make it work by holding the lever for no longer than 3 seconds I told the agent that I would like an exchange as I believed this issue would likely happen again However he denied my request and asked me to try it a few more times He said if it still gave problems I should call back and they would provide an exchange I followed his advice and tried it a few more times but the issue occurred again despite my best efforts I sent an email with a video to SodaStream to show them what was happening again but once again they stalled saying that they did not have an explicit video of the problem That was not true You could see what was taking place with the machine Long story short after a few more calls and emails I had to fight with them to get an exchange for the machine When the manager agreed to send the new machine they sent me a refurbished SodaStream which still does not work efficiently so disappointed I have to hold the bottle tightly in place to make it work At some point the SodaStream machine will be tossed in the trash Poor customer service and I would not recommend this company or their product

It s useless - you won t be able to refill CO2 cylinders

Don t bother buying their products Once you buy it you won t be able to refill CO2 cylinders I ve been waiting for 3 weeks now and none of the retailers around me have stock

1 star is more than they deserve TERRIBLE customer service

1 star is more than they deserve Ordered a starter kit on 19 Dec when their website promised delivery before Xmas within 3 to 5 days so 24 Dec latest It didn t arrive by early on 24 Dec so I checked their website and it said it hadn t even shipped I emailed them but by 30 Dec they hadn t bothered to reply so I called them only to be told it hadn t shipped and they didn t know when it would it would just be as soon as possible When I asked why they promised pre-Xmas delivery their representative just put the phone down on me No delivery and no apology Terrible company I will now be having to do a credit card charge-back and will never deal with them again

Sodastream customer service is Appalling

Sodastream customer service is atrocious I have waited since 21st December for my delivery I have written 3 emails that have not been answered I was left holding on The phone for 38 minutes I called again and held for 29 minutes until an agent answered who was totally unhelpful and rude Do not use this company or its products

If you want to buy SodaStream

If you want to buy SodaStream Don t buy on their website Mine s hasn t received in 4 weeks Not sure when will be arriving I brought it with a better price at London drugs Contact to the customer service to cancel the online order but they refused it Disappointed