Sofacoveruk Reviews

Awful don t use

I placed an order with them on 3 February It says delivery time is 10-14 days I have now waited longer than that I have also emailed them twice asking for an update but have not received a reply at all I have paid over 100 for these covers have not received anything and I am not getting any answers I am very unhappy Looks like I will have to contact Trading Standards if I don t hear back

SCAM drop shipping with issues

Website and name is all setup to look like a UK company however it is only when the issues crop up you realise it is just a drop shipping scam Ordered a 3 Seater cover as per the sizing specification on the website Three weeks later the parcel turns up from China the instructions don t match the product and more importantly the product doesn t fit Contacted customer service who originally suggested I had ordered the wrong size despite sending photos Then said they would send a bigger size I said no I wanted a refund so they said I need to ship it back to China Stopped responding after I said I was happy to ship it if they refund me and pay me the shipping cost - it is their fault Avoid at all costs and buy something local - at least it s easier to refund if there is a problem Will work with card company on getting my money back

Avoid at all costs

Awful company Again like so many others I thought I was dealing with a British company The covers arrived today the colour is not as advertised and the quality is extremely poor In addition the material is different to that advertised I ve sent details over to the company but they are arguing with me over everything basically trying to make it as difficult as possible to return Shocking and avoid at all costs

Don t waste your money

Ordered some dining chair covers What an absolute disgrace They don t fit the chair No zips mentioned in the description the zips don t go together the material is so cheap and tacky I might as well have put my money in the wheelie bin Contacted customer service with photos and description no response No surprise either Please Please don t waste your money

No reply for return

Again like many others I m being ignored after requesting a return due to my order having a hole in it on delivery I m not pleased with the quality I had an initial email requesting a photo but no further correspondence after several attempts They claim to answer every email within 24hrs but I m yet to receive my confirmation of a refund and return Not a UK company therefore doesn t need to follow UK law with accepting a return for an online purchase not being what you expected from advertisement Please avoid This isn t something I needed to be dealing with at 7months pregnant I will remove my review once I have had correspondence and had the issue resolved

One big con

One big con Do not use Items arrive from China not UK and are nothing like website You could shoot peas through them and they are not waterproof as stated When you try to return you are given an address in China and it costs as much as item cost Currently reporting to Trading Standardsas they show a UK address on website

Did not like the picture very thin does

Did not like the picture very thin does not fit arms on the chair properly cost over 50 00 and I would not of paid 10 00 I got these for my parents and lied about the price in the end because I was embarrassed DO NOT USE

I had a terrible experience with Sofa

I had a terrible experience with Sofa Cover UK The product quality was far below expectations cheap poorly made and not worth the price The fit was terrible and the fabric felt tacky and flimsy It s shocking they charge so much for such substandard products The service was even worse Their so-called customer support was unhelpful and dismissive when I tried to address the issues What s even more frustrating is their misleading returns policy Their listed UK address is fake and when I tried to return the item to their real address in China I was slapped with a 40 shipping fee which isn t refunded It feels like a complete scam I would strongly advise against purchasing from this company They re misleading customers and offering terrible products with appalling service Companies like this shouldn t be allowed to trade

Extremely long wait

Extremely long wait and when contacting customer services they were very unprofessional and unhelpful I was under the impression that they were a uk company but it all comes from china Do not recommend at all