Soholighting Reviews

From great service start to finish everything was

From start to finish everything was excellent The website was easy to order from delivery arrived well packaged in very good time and lastly the switches and plugs looked great and were easy to fit

Brilliant lights

I have recently moved and have bought 4 pendant lights for different rooms and am really delighted with them all and also the delivery is prompt so pleased to have come across them

We had a very good experience with

We had a very good experience with soho lighting the lights arrived very promptly the lights are good quality finish the hall way nicely

Amazing wall lights

Amazing wall lights really good quality Customer service was brilliant Will definitely be buying more from them

Sockets and toggle switch

Lovely service All switches and sockets arrived individually wrapped in tissue and boxed - it s the little things Cant wait to get them on the kitchen walls They are beautiful quality and the dimming toggle switch is a thing of beauty I also can t wait to buy a wall light and 2 pendant lights - I ve got my eye on the acorn prismatic pendant - just stunning Would be nice to get a 10 discount because I ve spent around 300 on 7 sockets and a three way toggle switch but I d rather buy quality and these certainly are Would highly recommend

1st Class customer service

All the staff was extremely helpful and patient with my orders returns and misplaced items Carl especially was very proactive responded to my queries straight away So rare to experience such a great customer service Will use them again in the future

Gorgeous Light Switches

Great like switches to compliment an existing pair we already have These are dimmer toggle switches - not the easiest to understand as a DIY er but Soho Lighting were really helpful and I got them sorted in no time

Penny wise pound foolish company

After having ordered SOHO lighting switches and sockets for my entire flat refurb in a 2200 square foot flat in London I had to change one of the switches from two dimmer switches to 1 dimmer 1 rocker because the dimmer was interfering with the extractor fan in my bathroom I ordered the new switch and when it arrived the electrician installed it The dimmer nob was missing from the box so the electrician called SOHO Rather than just acknowledge it may have been missing and offer to send a new nob they said they would check on CCTV if it was packed only to come back a few minutes later to say they had checked and it wasn t their error They clearly hadn t checked on CCTV given how small a nob is and the electrician actually opened the box in front of me in the morning So they charged 10 pounds and change to send a new nob and as I wanted the job finished I decided against making a fuss which the incident deserved In conclusion I paid the 10 pounds but will never use SOHO again They have been penny wise and pound foolish after I spent large amounts with them on my flat It speaks to the mentality of the company Subsequently posting the first part of this review I received a call from SOHO to say they were refunding me and had changed their policy on filming the packing of dimmer nobs to minimise reoccurrence of this kind of incident This draws aline under the matter The company was proactive in dealing with my review complaint and the actual product is excellent as others have testified to Therefore I have edited my score to 5 star from the original 2 star posted earlier James Haas