Very helpful and technically
Very helpful and technically knowledgeable support
PB
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Highly recommend Alex
Alex provided me with all the information I needed professional knowledgeable patient delivery at a level and pace appropriate to me someone with very little knowledge and experience Highly recommended
Elgar s Mate
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First-class technical support
First-class technical support thank you Alex regarding my email enquiries into improving my mobile leisure solar panel system s efficiency Professional concise and detailed advice throughout Highly recommended
Caitlin
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Highly recommend
Fantastic customer service and technical advice couldn t do enough to help me with the questions that I had on arena lights and Hubi kits for my stables Easy to purchase and good quality products
Simon dove
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TV socket no power effecting the solar output
Although had my solar system fitted 6 years problem which effected the output Asking for advice Alex gave me the answers I needed to check out the system once I cured the initial problem Thanks for your assistance and impressed that you were so willing to help after 6 years
Consumer
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Alex was super helpful
Alex was super helpful we didn t even buy anything from them was just looking for advice on the equipment and nothing was too much trouble even emailed me documents Highly recommend
Colin Howitt
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Caravan fitted solar
The solar is fitted to my Coachman 665 caravan it s out of warranty but the service I had from Alex and the team was exemplary I couldn t connect via Bluetooth Alex gave me options via Email and links to their help line still no joy so it was agreed at no cost just postage to send the controller back for inspection Sent it on the Monday had a call pm on the Tuesday faulty Bluetooth module 20 to repair paid over the phone unit arrived pm on the Wednesday perfect fantastic service and everyone I dealt with was exceptional would not hesitate in recommending Colin
George W Malone
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New Leisure battery older version MPPT Pro
About to change my leisure battery and wanted to ensure I understood the new MPPT pro App and what the controller was doing and how I could access it installed 2019 Dropped an Email to Solar Tech and the got an extensive and helpful reply same day from Alex in the support office I followed this up with another question and got the same prompt and helpful response First class service Thank you
Simon Norrington
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Outstanding Customer Support Reliable Solar Panels
I had an excellent experience with Solar Technology s customer support team After encountering an issue with my solar panel I reached out for help and was met with prompt professional and incredibly helpful assistance Alex from support guided me through troubleshooting steps providing clear instructions and even diagrams to help diagnose the problem When it turned out to be a faulty panel the company quickly arranged a replacement under warranty The new panel worked perfectly charging my Hubi battery as expected What stood out the most was their commitment to ensuring I had a working solution even offering DIY repair tips for those comfortable with minor fixes The level of customer service I received was outstanding fast responses friendly communication and a genuine effort to resolve my issue I highly recommend Solar Technology for both their high-quality products and their fantastic after-sales support Five stars
Jim Parker
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Support when updating to Lithium batteries
I updated my motorhome to Lithium batteries and asked Solar Technology support for help in updating the solar system Their support was brilliant and they could not have been more helpful
