Observability, Database, and IT Service Management | SolarWinds
Based on authentic user experiences
Philip Base
6731 reviews
N/A
7 months ago
What a rubbish company
What a scamming company Lots of hidden text in their contracts that don t get attached to your agreement but a live link they update when they feel like it They also just take money without permission from your account and getting they money back from this giant is a joke My advice if you do use them don t let them store your credit card details and direct debit is an absolute no Very expensive addons loads more better products in the market imo
Indrid Cold
6731 reviews
N/A
7 months ago
Rubbish products
Rubbish products that hardly gets updated Their new platform is just old wine in new bags Customer support sucks I have a case that is open more than 1 year Time to go to the competition
Lars Bahlsen
6731 reviews
N/A
7 months ago
Do not evaluate
After evaluating their product which was useless to me they have been calling me over and over and over and over and over again from unlisted overseas numbers that you can not block Stay far away from this crap
J C
6731 reviews
N/A
7 months ago
FRAUD SEC Charges SolarWinds and Chief
SEC Charges SolarWinds and Chief Information Security Officer with Fraud Internal Control FailuresComplaint alleges software company misled investors about its cybersecurity practices and known risks READ MEDIA RELEASE FROM the Securities and Exchange Commission
Jan
6731 reviews
N/A
7 months ago
Not good
Not good we have solution for remote access and it works but you can measure response in minutes If you favor age of dialed connection this company is for you absolute fosil
Jeff Stern
6731 reviews
N/A
7 months ago
Just the most absolute trash company
Just the most absolute trash company that has ever existed Try to contact them about email to cancel billing because the bungled the migration from Papertrail and left my account in an unusable state and they just don t reply Nearly a scam I m sure they re billing people who aren t able to cancel and are just stuck Predatory companies like this should be shut down
Alireza Fallah
6731 reviews
N/A
7 months ago
SolarWinds Technical and Customer Support Structure is Awesome
I have been an Admin for SolarWinds Orion products in my company for over 4 years and I can tell you that the level of customer service they provide and the customer success structure they built is one of a kind amongst many other IT Infrastructure surveillance and incident response tools I had very few difficult moments too but there are two key qualities in their support system that makes it one of the most reliable and helpful ones in the market 1- you can always escalate to get better help and it is usually very fast 2- the account managers are very responsive and provide you with the best resources you need to resolve the issues or get the help you need ASAP I can go on and on about their support I just like to give back a little by sharing my experience with SolarWinds Technical and Customer Support here