Solawave Reviews

Customer Service is unmatched

Again Solowave does not disappoint There was an issue with my unit and they made the replacement simple and dare I say enjoyable because they kept in touch with me and ensured I knew how to do each step I ve been so impressed with their customer service

Solawave Just get one Thank me later

Had to leave a review as I ve just had the best experience with these guys I ve been using the solawave wands for over 2 years now have enjoyed every moment of use The product is well made so EASY to use I love the immediate glow it gives I also use a ZIIP beauty device but I find myself grabbing the solawave more often just as it s so easy does 4 things in one Winning Unfortunately my solawave lost 3 bulbs so I contacted Solawave even though my warranty had run out hoping they could fix it for me They did one better They sent me a totally new device I m so thrilled grateful as they had no legal obligation to do so Steven was so friendly supportive giving me options advising me patient Ha with all my questions etc So refreshing to get such good customer service I ve been fobbed off treated so poorly in the past even by companies thst I ve been loyal to for YEARS Steven went above beyond in my opinion If your thinking of getting one do it With the security of knowing these guys have your back will look after you if things go awry It s the little things that make a company stand out Steven has made my life just that little bit easier for that I m extremely grateful Go team Solawave X

Customer Service at Solawave is the

Customer Service at Solawave is the Best I had just purchased a Solawave Wand and not a week after they went on sale I called CS and I actually got a live person to talk to Nicole was so helpfull and went to extremes to make sure I got the discount for the purchase I made She was so professional and nice not like other companies that won t even accept a phone call everything has to be done by email or chat I just started using my wand and I will post my results in a month

Solawave came thru for me

Solawave came thru for me when my Order of the New Wand got so screwed up Teresa with Solawave came thru immediately I am excited to get my wand and use it I know it will work for me Just read all the reviews everywhere And now I know Customer Service really comes thru for you and they listen Don t wait Order yours now

Wand

I ordered a SolaWave wand from a seller on Amazon I had the wand for 2 months and it quit working it would not charge I called SolaWave customer service and spoke to a customer representative She was extremely pleasant and helpful Even though I didn t order directly from SolaWave they were willing to help me She wanted to make things right and SolaWave is sending a replacement to me Thank you SolaWave

Charger replacement

I love using my Solawave wand daily and when I realized that I had left my charger behind during a trip I was upset I contacted customer service and received an immediate reply and an invoice to purchase a replacement Perfect Thank you Teresa

Thank you Reggie at solawave

Thank you Reggie in customer care You are very sweet and very kind I appreciate how you went above and beyond to fix the situation Thank Linda

Great customer service experience

I have yet to receive my order but I am very happy with the customer support I received from Teresa I had trouble with my order so I emailed them and she responded quickly to help me out She was friendly patient and so helpful Thank you

This amazing wand does wonders for sensitive skin

This amazing wand does wonders that I did not think possible But more than this the customer service department folks are absolutely caring kind and inclusive Any questions I had were answered quickly and kindly My skin is difficult due to autoimmune conditions connective tissue disorder and extreme sensitivity This wand soothes the redness and helps water based skincare like the solawave serum w blue tansy into my skin without making it raw or sensitized Has kept flares at bay as it is gentle has the power of healing red light and does not pull at skin like other microcurrent ems or sonic face massagers It s priced at a fraction of devices that made my skin flare and thyroid flare Hands down the best device If you are considering other lifting devices w microcurrent ems try this The red light helps heal and the microcurrent is gentle enough to not leave skin with more issues like broken vessels For sensitive skin all ages this is it And wasting money isn t something anyone can do right now This delivers better than the more expensive microcurrent without hurting my skin Trading temporary tightness for capillaries isn t it This takes a shorter period of time can be used with water based serums delivers red light and microcurrent leaving skin firmer moisture content higher and skin is soothed Easy to incorporate into skincare routines This is the best investment for anyone but especially for those who want red light therapy and the firming and glow without sensitivity or flare ups