Solidarityhealthshare Reviews

Customer service is always very polite and helpful

He was very understanding compassionate and helpful in resolving my problem

Very kind knowledgeable and informative customer service gentleman Answered all my questions

Very attentive and sincere about helping

Great customer service Kindness for all involved

Very helpful and friendly If not sure of an answer she checked

I really appreciated that solidarity interacts with the provider directly to negotiate the bill

So kind and helpful Very knowledgeable and efficient

Becoming increasingly dissatisfied with health insurance providers there is hope for fair and principled decisions and sharing through Solidarity

Signing up with Solidarity is one of the best choices I ve ever made They re new they ve had serious growing pains while changing over their system then Covid hit in the middle of that It s been absolute chaos It s not personal Folks It s not about a lack of integrity They re finding their feet as an organization I hung in there and was glad I did It did take 20 months for me to be reimbursed for my initial bills but some had been resubmitted again and there was a lot of confusion and then they were requiring the tax ID number so we had to add that information The cons have been thoroughly covered here The pros A 750 annual deductible 100 coverage for half of what you d pay with Obama care No push-back ever on the care I ve gotten And not only do they no push back they fully support me getting the help I need I ve had three customer service agents actually bypass the usual wait to be contacted by a provider offer to call the practitioner s office or a specific staff member themselves brought me in on 3 way calls -- bypassing weeks of waiting I had the approval w in the hour Seriously astounding I ve got it on my screen I ll call you as soon as it goes through These are people who care These people do things I have never seen any insurance company do These days my priorities are changing I d rather speak to people who literally genuinely care about me as a person and who support me in getting better If I have to put a little more effort into learning how to make the system work for me or wait a little longer for a payment I m happy to do that because these are people I trust They represent the kind of world I want to live in Non-profit health care People helping people The first thing I did was find out exactly what information they needed and ask where most claims get hung up incomplete documentation I learned quickly to follow up Every time I get someone there to put eyes on it and tell me if anything was missing When a practitioner contacted them I followed up -- did you get the fax phone call e-mail Same with the practitioner There are things you can do to make sure you get reimbursed as soon as possible Do you have a right to be frustrated Sure But it goes off the rails when you start saying this is some kind of scam these people don t have Christian values etc Growing pains Folks And for those who hung in there your compassion is about to be rewarded The new annual unshared amount deductible is about to go up to 3000 yr but those who are already members will be grandfathered in with their 750 deductible -- which is everything That s something I can afford to pay every year I choose faith compassion and gratitude I choose non-profit I choose people helping people even if the system is not yet perfect I choose not to throw stones at people who have been showing up every day to answer phone for a system in transition who take the hits empathize and still speak to everyone with kindness and empathy Do what you can to help them They care I was so frustrated with an Orthopedic doc at one point that I called them in tears and I was told If you want to try a new doctor we support you in doing that Go to as many doctors as you need to go to We ll be here You can call us if you just need to talk ---- That right there That s worth literally everything That s what we need more of in this world At whatever cost I stand in that corner It s evolving It s improving Hang in there And no I have no connection to this company or any of its employees