Solihulllighting Reviews

Amazing showroom

Amazing showroom with lots of lights to view as well as design ideas and very helpful staff

Very patient lovely staff

I had no idea what to look for but the staff here were very patient and helpful and ended up with beautiful lights highly recommend taking a look in the show room for inspiration

Top quality lighting

From the moment I walked in the shop and seen the large amount of lighting they had It was obvious I have come to the right place I had just moved in to a barn and wanted to choose some good quality lighting I didn t realise how big the shop was until I went in The quality of the lights are fantastic and you can see them all lit up The staff was all so friendly and lovely and never pushed me into buying anything that I was not happy with They all just wanted to help whenever I had a question to ask I decided to buy a few ceiling lights which I have to say are amazing So delighted with them I decided to buy more lighting for the kitchen and the 3 bedrooms All fantastic and as you can guess I would definitely recommend Solihul lighting

Took 5 days to realise they don t have the item in stock

I ordered an item last Thursday 28 10 21 They have only just realised today 2 11 21 that they don t have it in stock Completely wasted my time as I have an electrician lined up They shouldn t be allowed to sell an item they don t have

Still waiting six weeks later - please send my light

Ordered an in stock item before Xmas and still not here 5th feb Emails ignored I ve had to raise a PayPal case Not exactly what you d expect from a credible company

Keep away as possibly scamming people

Yes I agree that it could be a scam company as they do not respond to emails nor have I received my wall light Have also had to escalate this to PayPal to get a refund Would advise people not to part with money with this company

No product no communication and no refund Potential scam

I believe this is a scam company so would advise you to avoid them Seller emailed after I ordered to inform me they do not have the item in stock despite website stating 2-7 days for delivery and would not receive it until May I asked them to swap my order or refund me no response from them for a week Taken over three weeks to get a refund from them so far and having to go through PayPal resolution service

Terrible service and communication

Ordered two ceiling diffusers was not notified of delivery date or anything for that matter after purchase One diffuser was damaged so I took photos and emailed them I also made contact by phone They said they would update me on what to do next but didn t so sent another email 4 days later and also called them to ask about it they said they would be in contact which they were but this was another few days later When they did get back to me they said they were waiting on a response from the supplier 9 days have now passed and still no update I have a feeling I will have to buy the same light from a different shop which bearing in mind they were 145 each is massively insulting to me