Solostrength Reviews

Ordered June 2024 still never received it

DO NOT TRUST THIS COMPANY I ordered and paid for a SoloStrength Gym on June 25th 2024 Still waiting for it The only communication from the company is that they had delays on July 24th but would be shipping in several weeks Now they don t respond to my emails calls or chats or anything Had to dispute it on my credit card USELESS CUSTOMER SERVICE AND A SCAM RIPOFF

No shipping after a year wait

The product looked good but what happened after the order wasn t expected It s been more than a year I ordered a freestanding pull up bar and the order is still not fulfilled Support is forwarding me to a webpage telling that everything is on backorder is shipping in a month which never happens I don t even know how legit is the business at this point

Five months and no refund

Ordered November 2023 knowing in advance of potential delays No big deal Fast forward to end of July 2024 no change in order status shipping etc So I ultimately cancel the order which itself was a run around however Michael did confirm they would refund in full Fast forward again now almost five months later and guess what NO REFUND I ve been working through the BBB CFPB my bank and state AG for recovery Not a lot of movement yet I ve tried social media and got blocked too Maybe with all these other issues we should explore a class action

Buyer beware

Date of transaction April 9 2024Checked in on July 3 2024 to ask when the items would be shipped Like other reviews here on Trustpilot I got the same messages about production delays Order cancelled via email on July 29 after many text and email exchanges Several months of more emails and text messages confirmed that a refund would be processed but I was not refunded Their responses when I got any were professional The problem is they took my money didn t fulfill the order and then failed to refund me It became clear to me that the company was unable or unwilling to refund my money so I turned to my credit card company to cancel the transaction I also reported the company to the Better Business Bureau they have an F rating Buyer beware

Never Received My Order over a year

I ordered and paid for this equipment December 2023 The site said it would deliver in one month I have been emailing back every couple of months with several excuses then supposedly the company had a merger or something and since then really no contact Their website implies submit and order and it will ship right away This is obviously not the case I am over a year and no equipment I have not asked for the money back yet because I suspect like others on this site I won t get the money back

no product no estimate of receipt may actually be a great product but you ll never see it

Like many of the others on here I am still waiting to receive my solostrength gym I ordered over a year ago now and every time I ask for even basic information about what the wait is for if I get anything at all I get some rambling that explains nothing and provides no valuable info The last time I asked a couple of weeks ago I got no response at all I think it s time to get a refund and go with something I ll actually get a shot at receiving

Quick update

Quick update Nothing Seeing a lot of the same problem Contact the Consumer Financial Protection Bureau British Columbia and get help though them Additionally you can find me on Facebook same name and picture Maybe we can join forces

I would give no stars

I would give no stars Ordered product a year ago and never received it Canceled and requested a refund on several occasions company has stopped answering my emails and I still haven t gotten my refund Do not purchase anything from this company Nothing but a scam