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Based on authentic user experiences
Dean Aitkens
6731 reviews
N/A
9 months ago
Got PS5 and very happy
Got PS5 and very happy Sony have given me years of entertainment from consoles TVs and sound systems to the sony walkman and PSP All those that can t get a PS5 blame scalpers not SONY UR TOO DAMN SALTY
marc burridge
6731 reviews
N/A
9 months ago
Just two days left on my 2 year
Just two days left on my 2 year warranty on my MDX 1000 headphones which cost me 320 at JL and Sony mended them without any question JL didn t want to know but I insisted they send them to Sony for a second opinion Thanks to Sony 100 0 to JL
Kanye
6731 reviews
N/A
9 months ago
Sony the tech giant
Have been using Sony products TV mobile for the last 10yrs Never had a major issues with their products Once I had light problem with display in my Xperia Z3 and they fixed it within a week and sent back to me free of charge Sony is indeed a tech giant
BernardC
6731 reviews
N/A
9 months ago
Great WHCH710NB Headphones
I recently bought some Sony WHCH710NB Noise Cancelling Wireless Headphones They weren t the cheapest to choose from and I was tempted to go for a lower costing pair from a different manufacturer that claimed similar specification But having used Sony products before and having had good experiences with them I am so glad I went with the WHCH710NB s as these headphones are excellent and are easily the best pair I have ever purchased The functionality and the comfort is excellent along with the great sound and build quality Thank you I nearly forgot to mention that I purchased directly from the Sony Centre online great service and a very competitive price
JohnC
6731 reviews
N/A
9 months ago
Superb
Superb My Sony MDR 1000x developed a fault Sony organised a UPS pickup to Ireland but I had already sent them via registered post so there was a miscommunication there at their end and it cost me 25e to send I was told that UPS was to pick them up then another email said otherwise so I posted myself only to be told the that UPS are picking them up after I sent them a bit messy and I m down in money as a result Other than that they couldn t resolve the issue so they are sending out the newer model I was dealing with a smasher called Carl in Pencoed and she was great
Paul
6731 reviews
N/A
9 months ago
Just purchase a sony bravia oled
Just purchase a sony bravia oled kd55ag8bu what a fantastic tv Picture is out of this world colours are amazing and sound quality is the best I ve had from a tv worth every penny Easy to set up I m so happy that i purchased this set
Harry James Waldock
6731 reviews
N/A
9 months ago
Fantastic
I purchased a Xperia Z1 about 5 months ago from a phone shop Recently it just never switched back on I rung Sony s customer service and they was fantastic they told me i needed to send it off to them with my reference number which i did 10 days later I got a email from Sony telling me my phone was not repairable and they will be sending me a brand new one completely free of charge under my warranty and said it will be with me in 5 to 10 days Communication was good and the staff was polite and very helpful Thanks for readying
james
6731 reviews
N/A
9 months ago
Good experience from repair centre
Sony z3 compact failed soon after filming a waterfall where there was lots of water spray in the air I was expecting some hassle with the repair centre over the fact that water had got into the phone but the phone was replaced in just over a week no questions asked and at no cost to myself
Sean Ryan
6731 reviews
N/A
9 months ago
Excellent Repair Service
My Sony Xperia Z3 Compact needed an in-guarantee repair after 14 months The call centre was extremely helpful in getting my online account setup immediately the web app had previously rejected my IMEI number I logged the fault online and the phone was collected by courier the next day Eight days later I had the repaired phone back This is great service all the more considering it occurred around the Christmas period For the no-quibble fast reliable service I would definitely consider Sony again for future purchases
hakim
6731 reviews
N/A
9 months ago
Great Help Line
We had a problem with our Sony Tv we forgot our Tv PIN and we contacted the Sony Help Centre and a kind gentleman helped us and walked us through the steps until we resolved the problem So thank you very much for being helpful and patient Mr Hakim