Soulcircus Reviews

Terrible company and poor communication

I am deeply disappointed that the Soul Circus Festival has been cancelled without offering a refund Expecting attendees to roll over their tickets to next year is unacceptable especially given the uncertainty of the festival s future Furthermore turning off comments on Instagram and not responding to emails is highly unprofessional and demonstrates a lack of respect for their paying festival-goers This situation has been handled poorly leaving many of us feeling frustrated and unheard This is a festival that promotes wellbeing and the principles of yoga which is the complete opposite of how they are conducting themselves as a business I will not be attending next year and will spread the word of this terrible event and the organisers I will also be reporting them to Trading Standards

Soul Circus refusal to refund changed festival ticket date

Soul Circus have changed the festival date They have advised me they will not refund the ticket because they have emailed me I have not received an email notifying me the date I originally booked for has changed and I should have seen the date change on social media I am being told I have no right to a refund although I clearly do and will pursue this through the appropriate channels I am so disappointed a well being festival is so dismissive about an error made on their part I feel so stressed managing this it has totally ruined the experience and I will not go next year I would like to know how many other people have been mislead please Please see the reply below to understand the kind nature of peace and love this festival promote They advise Please note we have not lost any of these disputes to date since 2016 Booking Details at time of purchase and the festival is now on the 17th and 18th August 2024 Soul Circus 2024 Early Bird Tickets Weekend Ticket 22 - 25 August 2024 130 00 1

I didn t even want to give this 1star

I didn t even want to give this 1star I was shocked and appalled No real communication about the cancellation of this event and the refunding After reaching communication out to them they sent me a link only after I emailed them a few times Sent me a link to get a refund which I then filled out Still nothing I have absolutely no enthusiasm to come to the 2025 if their even really is one lol I d like my money back

Money grabbing scam artists

Same issues as everyone else They cancelled and disappeared Ignoring all emails and just expect you to turn up to 2025 instead if that ever happens - which I doubt Scam scam scam They deserve no support at all

Scam artists

Complete scam They had booked nothing in for the event and were waiting on money from innocent people to build up their own money They have cancelled the event and refuse to give refunds If you email them they say you are threatening them for asking for a refund and ignore you I m 500 down no festival Customer service anything but zen Disgusting

After a great experience at Soul Circus

After a great experience at Soul Circus 2023 we took advantage of the early bird price and booked for 2024 Seems as if the whole thing wasn t ever going to happen No music acts booked the site didn t appear to have a booking by Soul circus The promoter has disappeared and just expects everyone to roll up to return the Good vibes in 2025 Not very Zen I ll make my own decisions I d like a refund please

Cancelled event meant no refund

Cancelled event meant no refund The company have not issued it and said it was discretionary - they are treating people unethically It goes against everything they claimed to stand for Very disappointing

Taken our money

Event cancelled 6 wks before it s due to start and no offer of refunds and no response to emails Today they have started promoting their event for next year They have time to do this block clients on Facebook and switch comments off but not to respond reassure or refund current ticket holders It s an appalling way to treat people Taking our money with no care We will not be rolling our ticket over and not supporting this company in anyway in the future

Scam

Scam Tickets sold Event didnt take place Requests for refunds ignored I see they are selling tickets for 2025 so posting this to ensure no one else wastes their money