Soundrink Reviews

Horrible service

Horrible service I want to sell one of my tickets but it is all or nothing They will not release one to someone else I am about to lose 500 because of them and they do not respond timely

You want to be notified when a vip

You want to be notified when a vip package is sold out don t count on them The customer service is bad They reply back 1 5 They really lost a lot since a year Don t know who s in this department but he she should be fired So sad that it s not like it used to be

Unable to transfer tickets

Unable to transfer tickets Unresponsive to emails phone calls etc Will never purchase through SoundRink ever again

Our confirmation said to go to will

Our confirmation said to go to will call for the ticket They had no record of any tickets and didn t seem to be familiar with the site at all Very scammy

Purchased a VIP experience for iprevail

Purchased a VIP experience for iprevail and never got the email and have never received the VIP items Biggest waste of money as we got nothing of what we paid good money for and won t refund the money

Refuse to refund

They sold me a VIP package that did NOT come with tickets I was not aware that no tickets were included and didn t know that was even a thing so I wasn t even looking for that They send me an email a week before the event stating that I need to buy a ticket as well I bought the tickets 2 months ago And of course they re sold out now Fine Give me a refund on the VIP package since I can t actually even use it at this point Their customer service said they refuse to give me a refund on a literally unusable package I will never again use this service

Sound Rink is a scam

Sound Rink is a scam that sells you upgrades as tickes but tgere is no ticket Even on the receipt email it shows general admission I contacted their customer service but it is just some dude telling me suck it pal Its a scam Avoid at all costs

Scam Artists

They literally stole my money I bought a ticket to a show through Soundrink and received a confirmation email saying that Ticketmaster or Livenation would send my actual ticket between 3-5 days before the event I never received one I contacted Soundrink and they claimed Ticketmaster is releasing tickets later to prevent scalping The day of the show I still had no ticket so I wrote them again Now suddenly it s a Will Call ticket and I d have to pick it up at the box office despite nothing ever indicating that previously I got to the venue and they had no record of my ticket and had nothing under my ticket confirmation number Now Soundrink customer service won t answer me They are running a scam I ll be doing a chargeback on my card and pursuing legal counsel