Source4b Reviews

Refreshing to be able to speak to

Called this morning my call was answered almost immediately after auto answer my query was dealt with Details emailed confirmation emailed straight away very polite lady thank you for your help

Great service today from Daniel of the

Refreshing to be able to speak to someone who politely sorts your issues out - Please don t tell me Kevin is AI

A stand out service

Great service today from Daniel of the Pennon Customer Services team Answered all my questions and was very helpful He was extremely polite and very courteous Fabulous

Daniels Veldre was super helpful

I made three calls and every time I spoke to a different but knowledgeable efficient and polite customer service advisor The latter two knew about the previous calls and were able to help me and sort everything so quickly and stress free A welcome breath of fresh air compared to most utility suppliers who have taken several hours if not days of my life I will not get back

I spoke with Sam Booth regarding our

I spoke with Sam Booth regarding our water meters on site Sam was very patient and understanding of our situation I found her extremely knowledgable which filled me with confidence Sam has arranged for engineers to visit the site to guide me as to what meter does what etc Thank you so much Sam for all of your hard work commitment I would highly recommend Source for Water

Excellent Service

Call answered fast customer advisor very helpful and pleasant

Good Service and Helpful

We had issues that required multiple phone calls and Sam was patient with us throughout the process She was most helpful and solved the problem

Spoke with Kelly today who was very

Spoke with Kelly today who was very professional and knowledgable in providing information which I had previously asked one of her colleagues for Very clear and easy to speak with Thank you Kelly

Business water supply

We used this company for water supply to a new business premises The lady I spoke to on the phone was ever so helpful and then helped again when I had issues setting up the online account Really good customer service-thank you