Southwestaudiologyservices Reviews

SW Audiology for hearing test wax removal and plugs

I visited SW Audiology for a hearing test to have wax removed and to get some molds made for some ear plugs that I need The service was excellent Sam is very personable and professional I felt like I was in good hands and will definitely go back should the need arise

Can t recommend highly enough

Sam took me through the transition to wearing hearing aids in the most sensitive understanding and professional manner I could have hoped for She was extremely thorough in her investigation and testing of my hearing problems and made the whole process an enjoyable one with her personable relaxed but extremely competent manner If you are worried about hearing loss and even more so by the prospect of having to seek help and transition to wearing aids I can t recommend Sam s professional knowledgeable caring and understanding practice enough

Highly recommend

Sam was really quick to respond to my initial enquiry and I had an appointment within a few days Her cheerful and friendly nature immediately put me at ease and she very clearly explained the micro suction procedure and hearing assessment process and made time to go through my results She listened and was empathetic when I explained my hearing concerns and conducted herself in a very professional and caring manner I would definitely recommend Sue and I will be making an annual appointment to see her

Received an excellent service here

Received an excellent service here highly recommended Sam s knowledge and understanding was excellent

This was my first proper ear exam and hearing test

This was my first proper ear examination and hearing test The environment was very clean and tidy and had an air of calmness which was reassuring because I didn t know what to expect Sam introduced herself firstly taking a comprehensive history of my problem before examining my ears explaining what she was seeing this was followed by the most thorough hearing test amazing At the end she went over everything again showing the graphs of the tests done followed by advice of what to do next I found her very knowledgeable not baffling me with medical terminology True client service Thank you Sam

Thank you

Thank you to Sam for an honest prompt assessment of my hearing She s happy to help knowledgeable and I really value her insight

Good thorough test

A very thorough hearing test carried out in a relaxed way so that I felt completely at ease

Ear testing diagnosis referral and swim plugs

Sam Humphries at Southwest Audiology Services provided me with an exceptionally professional range of hearing tests necessary due to my ongoing ear and long term problems which had not yet resolved I was impressed with Sam s professionalism medical knowledge and clear advice which has without doubt encouraged me to seek further assessment from an ENT specialist through her referral letter In the meantime impressions for specialised ear swimming plugs were made at Sam s clinical practice and these will undoubtedly be helpful in preventing my otitis externa swimmer s ear problem which has plagued me for many years Many thanks for your kind support advice and care Sam Dr Cressett Thursby-Pelham

Home hearing assessment

Sam carried out an extremely comprehensive hearing assessment on our mother which was followed up with a detailed report With a sense of humour Sam explained everything in a professional but personal manner We look forward to phase 2 of the home visit Thank you Sam