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Based on authentic user experiences
Eggers Sledge
6727 reviews
N/A
8 months ago
Gratitude
Initially I met Hassan who greeted me with customary friendliness and he quickly booked me in for an eye test I returned some time later and was seen by the expert optician Anissa who conducted her tests with professionalism and good humour I e she put up with my rubbish jokes After the test I met with the bubbly and very patient Dudu spelling who helped with the selection of glasses and all myriad of options I was a little self conscious because I had chosen the cheapest pair but Dudu s kind demeanour left me in no doubt that I was indeed a valued customer And on returning a week later to collect my new specs I gave them a box of chocolates to show my gratitude They are all a nice friendly team who know their business Just not sure if the chocolates were shared equally ahem
Nancy Williams
6727 reviews
N/A
8 months ago
I recently got two pair of glasses at
I recently got two pair of glasses at Specsavers Markville Mary helped me and she made the process so easy She gave honest opinions on which frames looked best on me She is friendly and makes you feel so welcome
Jo Gale
6727 reviews
N/A
8 months ago
Highly recommend this Tetbury shop
The staff were friendly and so helpful The eye tests were fastinating when shown on the screen relaying the condition of my eyes A really pleasant and interesting experience Highly recommend this shop
Nuria Robinson
6727 reviews
N/A
8 months ago
The staff are all so friendly
The staff are all so friendly informed accommodating and approachable I couldn t be happier
Mrs Joanna Jones
6727 reviews
N/A
8 months ago
Helpful and friendly staff
Easy to make an appointment I phoned and it was answered promptly Appointment was on time Shaminah was very friendly and professional and explained everything clearly during my eye test Heidi was extremely helpful when choosing my frames and very accommodating allowing me to drop off and collect my replacement lenses in a short space of time Danielle was friendly and helpful when fitting my new glasses and adjusting them where necessary I would highly recommend the Ashby de la Zouch branch
Kim
6727 reviews
N/A
8 months ago
Im at risk of serious eye complications
Im at risk of serious eye complications with family members losing their sight and had been under a consultant annually for many years but informed recently this service was being withdrawn relying on opticians to ensure all their checks are done properly and referrals made back to consultant if required I m pleased to share was the most thorough eye check I ve had with an opticians Ophthalmologist James was very kind and considerate went through my eye photos and pressure readings in detail giving time for my questions and reassured me my eye pressure is currently within acceptable levels on my eye drops and no damage is apparent on the images I m used to my vision deteriorating and needing new glasses each visit but knowing the appts are as thorough as this and feeling heard really helps Thank you to everyone for providing the time and care that makes a difference The staff who greeted me and took my new glasses measurements were also friendly and helpful Highly recommend
steve Stamp
6727 reviews
N/A
8 months ago
Expert diagnosis of a problem
I have an eye condition which they found and are closely monitoring it eventually I will have to have an operation to fix it Thanks
David
6727 reviews
N/A
8 months ago
Good service throughout
I popped in to get my glasses adjusted and to discuss why my eyesight seemed to have altered in the last 6 months since my cataract operation Alan was extremely helpful and knowledgeable as always and explained why this may of happened and due to a cancellation managed to get me an eye test there and then James did my test and carefully explained the reasons behind the change and tested my eyes and gave me a new prescription He gave very good service and again was professional and knowledgeable Katya helped me decide on my options and was very helpful and friendly The only downside was that I had to pay over 300 hundred pounds again having only paid the same amount 6 months ago This was quite a shock
DJM
6727 reviews
N/A
8 months ago
Friendly staff
Friendly staff Good range helpful with making the right decisions Knowledgeable Would recommend
Mr Simon
6727 reviews
N/A
8 months ago
All staff helped and flexible
All staff helped and flexible allowing me to collect glasses earlier without question Pauline eye test gave good guidance and expectations when choosing varied focal lens James and Gemma