


Based on authentic user experiences
customer
6737 reviews
N/A
9 months ago
Received my hire car the day of my
Received my hire car the day of my accident so I wasn t stranded without a car They helped me fight my claim with the other parties involved Overall good experience
ben levene
6737 reviews
N/A
9 months ago
Fanatastic
Fanatastic experience from start to finish Took care of my vehicle repairs and got me straight into a brand new like for like replacement Great service and great people
Sarah
6737 reviews
N/A
9 months ago
helpful to me
Spectra have been really helpful to me following my no fault accident They were always available on the phone for advice and the hire car arrangements were excellent Thank you
Leanne Williams
6737 reviews
N/A
9 months ago
Chenise was fantastic
Chenise was fantastic First point of call for every matter Chenise could not of been more helpful weekly updates even though there was no news She was so friendly and reassuring Thank you
Kevin Evans
6737 reviews
N/A
9 months ago
Car accident claim
I was involved in a car accident and third party admitted fault All went through pretty quickly and I had an offer within 4 days which was more than I expected I was sceptical when spectradrive asked for access to my account and bank statements and after reading some of the other reviews sent me into a bit of a spiral I spoke to spectradrive a couple of times and they refused to release funds until I completed the financial disclosure link this delayed things because I was so unsure After speaking to my bank and getting some advice I finally clicked on link and completed The good news is within 2 days the money was in my bank and during that time I emailed a few times and to be fair spectradrive responded quickly It was a bit of a worry clicking on the financial enclosure link but once I did it all went through fine For those with concerns reading the bad reviews like I did I wouldn t worry I have to be honest they did everything right
Sam
6737 reviews
N/A
9 months ago
Amazing
Spectra drive were amazing I had so much anxiety and stress when someone went into my car and it had to be written off but Spectra drive were incredible I can not fault them soo so friendly and helpful I was really looked after and they solved all my problems I would highly recommend them thank you for the help much appreciated fantastic company
Kasum
6737 reviews
N/A
9 months ago
I can say undoubtedly the best service
I can say undoubtedly the best service I ve ever had the team were quick and efficient in dealing with my accident and giving me up to date information on dealing with the third party Thank you all very much
Sharon McKenzie
6737 reviews
N/A
9 months ago
Excellent service
My Accident happened on 19th April at 10 15pm and I had a hire car from Spectra by 4pm the following day For the first few days plenty of contact as my claim was initiated All contact was professional friendly and swiftly
Molly Corcoran
6737 reviews
N/A
9 months ago
The people I spoke to on the phone were
The people I spoke to on the phone were incredibly helpful and answered every question I had no matter how stupid it was They answer emails so quickly and also kept me updated throughout the process Thank you so much
Jay Allen
6737 reviews
N/A
9 months ago
Exceptional Service Fluid Communication
Having been crashed into I found myself extremely stressed and in an uncomfortable situation that I had never been in before Spectra s exceptional communication and swift action taking alleviated this They even gave me a huge upgrade on an equivalent car whilst mine was being repaired which was a wonderful touch Wouldn t hesitate to use them again