Speedydrive Reviews

Better to get taxi daily than to deal with these people

It s better to take taxi every day than to rent from these people These guys are equivalent to scammers - never straight forward conniving and very awful customer service They will deduct money from your account without your permission even if you tell them not to do so without your approval They shout at you will never give back your deposit and ignore you when you call them or try to reach out Also they ll never get back to you They are one step away from being proper criminals in the UAE

Save your money and your sanity

Where do i even begin even the one star review is too generous for this company Sure at first you will notice the very attractive rates compared to its competitors and you will be lured in to the trap Even the 1 000 AED deposit that they ask you for doesn t feel like much of a hassle because you d expect you ll get it back fully and in a timely manner right Wrong 1 Their agents will lie to you to get the sale done For example the agent that spoke to me promised me all inclusive delivery return of the car for the price of just the delivery which is 50 AED except when it was time to finally give the car back2 You d expect point 1 to be bad enough but no if you request for a pickup after the initial discussion you have with them the price magically becomes 150 AED YES ONE HUNDRED FIFTY for the same service that was initially offered at 50 AED and that s despite you giving them ample amount of time to collect it I E not a rushed service 3 The inspection pictures are apparently taken intentionally blurry to mask any damages on the car and take your sweet deposit from you Lucky for me when i was handed the car i told the driver i will be taking a video myself Surprise surprise upon the delivery inspection the guy confidently showed me 3 bumps and scratches on the car that were allegedly not there before i rented the car Just for 48 hours and was proceeding to show these damages as my own before i interrupted him and showed him the video here he reluctantly had to write in the report that the car was recovered in the same condition it was delivered 4 The terms and conditions and handover paper you sign will show a value for fuel 0 8 so that you think that this is all inclusive package contrary to other rental companies who will highlight to you the level and advise you to return the car with the same level to avoid any penalties but the report that they will have to inform you at the end will magically contain the fuel level and rest assured you will be charged a premium for any missing bar 5 Also contrary to other rental companies when they are late to recover the car even if it s because they are not able to they will charge you an additional day even though you informed them well in advance to recover the car before the allocated time so you avoid the penalty and good luck trying to explain yourself because 6 And this is the absolute worst part the customer service Dodgy evasive unhelpful ensuring to drain your full energy and consume your whole time without letting you reach any point where you re satisfied Each operator will throw you to the next one they will tell you we will reach out to you in one business day and yet no one will ever reach out to you the sales will forward you to the billing and the billing team will tell you the system automatically deducts money we can t do anything about it LOL As with the remaining reviews you will see you will have to chase them to the end of the world for that 1 000 AED deposit that s if you recover it as is with all the hidden charges they have Which ironically is what they CLAIM so proudly on their website that they are the opposite of such a company TLDR If you want to rent a car please for your own sake don t be tempted by their lower rates as sure enough the hidden charges will bring you back to competitor prices and above For reference my initial booking was for 388 AED for two days The extras i was to be charged you ask - 150 AED for recovery which was initially promised to be inclusive- 80 AED for fuel - 180 AED for the extra day that i am not responsible for as their team was not available and they expected me to leave my work mid-day and deliver the car incurring additional taxi fees upon return- The deposit let s wait and see how long i have to wait for it if i even recover half of it at this point Thank you Speedy Drive for teaching me a lesson that a good transparent service comes at a price and you guys are definitely not it

Waiting over 2 months for payment

I was incorrectly charged on my refund in March 2024 Untill today May i am still waiting for the correct payment to be made They took my money in 2 minutes and now i have waited over 2 months for the payment I have multiple emails from the team saying it is under approvals and to just wait due and other excuses I have to call every week and i am constantly told it will be done this week or someone will contact you which of course never happens This is the worst customer experience i have had with any company and i do not recommend speedy drive to anyone Agreement number MRA332303773

Be careful with this provider

Be careful with this provider They lure you in with favourable prices but you don t get your deposit back I will get a lawyer involved and sue this company Do not rent a car here

I don t recommend anyone to rent from this company they are very

I don t recommend anyone to rent from this company they are Manipulators and cheaters I tried them for one time only for emergency matter and it was the baddest experience ever Please take care they re cheaters

Worst rental car ever

Worst rental car ever The people who deliver the car are very nice but the rest is a nightmare When you call for an issue you have 5 different people calling you back and you have to say again and again the same thing They charge you more than you should Be sure to always request a proof for everything And when you ask for detail they never reply I will not recommend it Never again

0 stars

0 stars They charged me 1000 AED for security deposit after I left the car and they said in maxim 21 days will send the money It past more than 21 days and they don t send money They are scammers Avoid this company

I asked them to deliver a car and pick

I asked them to deliver a car and pick up after 2 days The agent said the rental cost is AED 75 vat for a day 50AED for drop 50Aed for pick up I extended the duration of my rental for 5 days more 3 things happened 1 They charged my card without my approval 2 When I contacted them Billing Department they said that the person from Sales is not working today so we cannot help you 3 Later they are asking to pay additional AED 150 for car pick up This is ridiculous I messaged them several times but no response on my queries I will be reporting this car rental company