Based on authentic user experiences
Derek Porter
6727 reviews
N/A
6 months ago
Absolutely delightful customer care from Stacey
Absolutely delightful customer care from Stacey Adam and the rest of the SP Energy Networks team that I spoke to Their website is easy to understand and during the 3 calls I made to them I got through immediately I was pleased to deal with such a professional knowledgeable and courteous bunch - and I must say I was very surprised at how great this team are - Utility companies tend to be pretty difficult to deal with but SP Energy Networks are truly bucking that trend They are just amazing I had a complex issue with my septic tank and needed to dig close to an electricity pylon Stacey and Adam made this all very easy to deal with and quickly arranged a site visit This is important stuff as dealing with electricity is very dangerous and getting expert guidance from the SP team has been an important part of remedying the situation with the tank Thank you to all at the SP Energy Networks team for making a stressful situation so easy to deal with Best Care Anywhere
Lellie J
6727 reviews
N/A
6 months ago
I reported a power cut on 14 09 18
I reported a power cut on 14 09 18 As there was no recorded message I was very quickly connected to a polite friendly and helpful agent The fault caused by others digging up road was fixed in a few hours Another friendly agent Susan I think called back in the evening to make sure all was well Well done Bruce
Carol Ashdown
6727 reviews
N/A
6 months ago
Excellent service
On the occasions we have had cuts or problems and have called SP Energy s emergency line we have been dealt with efficiently and have always been kept informed of progress Excellent service
Angie Uren
6727 reviews
N/A
6 months ago
O Connor Utilities recommended
O Connor Utilities attended our property after we contacted S P Energy regarding tree branches near the power lines They were very good with prompt visits for assessment and actual pruning Despite the awful weather the the 2 lads did a first class job and left no mess Very pleased with the whole matter
Barrie Thorpe
6727 reviews
N/A
6 months ago
Great job
Great job Very helpful and friendly guys Super efficient and left the place nice and tidy BIG thank you
Vee
6727 reviews
N/A
6 months ago
O connor Utilities- Recommended
Trees required to be cut around power lines Prompt inspection and communications by Stephen C Work carried out as discussed Tidy and efficient workmen Not an easy job No problems Recommended
Philip
6727 reviews
N/A
6 months ago
Excellent
Excellent turned up on time polite and friendly very helpful tidy job and a good result Poplar is now manageable and not going to take out electrical equipment in next high winds Really pleased Thanks chaps
J T Carroll
6727 reviews
N/A
6 months ago
Can not fault the service everything
Can not fault the service everything was taken care of from organising generator for us to leaving the area clean and apart from a little saw dust nothing left for us to clean The guys are so professional and polite I would recommend to anyone needing trees felling A big thank you to all in involved
Liz
6727 reviews
N/A
6 months ago
Rapid response to request to survey
Rapid response to request to survey trees and excellent job done by all involved Thanks very much
Luc
6727 reviews
N/A
6 months ago
Most people complain about BAD service
Most people complain about BAD service these days but I would like to say SP ENERGY came to replace 2 poles that carry the electricity supply to my home in North Wales and changed the main fuse in my house These men worked hard all day without a break they were WONDERFUL all were polite helpful clean and a pleasure to have around Thank you SP I salute these menVee