Spiritpieces Reviews

For those in grief seek another

For those in grief seek another company to offer you solace in this delicate time In my opinion the services offered by companies and artists to help in the grief process SHOULD be sacred and honored David at Spirit Pieces has grossly mishandled a situation which has caused so much pain and disruption to an already upsetting situation In short a mistake was made in which I was sent another person s loved one s remains Another person was sent my wife s remains Mistakes happen and maybe even things like this happen for other spiritual reasons That s not the issue problem in this story This reason for this review is how David chose to handle the situation It was horrific in my opinion sloppy on his part inconsiderate and dismissive aloof It s not the mistakes that we make in life that matter it s how we rectify those mistakes David barely offered a generic apology and was inattentive about my concerns His response to me was borderline rude and his meta-message was clear that all I have to do is send back the other person s order they ll send mine and we can forget about it and move on This did not inspire confidence and left a bad taste in my mouth He even at one point said I didn t have to call you back I did that as a curtesy Not that money is a factor in delicate situations like this but he didn t offer anything to even attempt to make up for this very unsettling experience I gave him multiple opportunities to be compassionate understanding and reassuring and he declined all of them I m very saddened to write such a review but I felt it important to the public to at least warn customers who are compromised hurt vulnerable and in need of sensitivity and professionalism If you are looking for those things then please pass by this company and look into the many other options available