Splitpay Reviews

0 stars SHITPAY

If there was only a way to rate 0 stars I would Absolutely awful experience with this service I decided to give Splitpay a try whilst purchasing an order which came to around 56 I had the money to buy the order there and then and in hindsight wish I had Regardless I chose to splitpay it for convenience 4 separate monthly installments no biggie right Wrong First two payments received all is good the whole thing drifts to the back of my mind as its automatically paying and as long as I had the money in my account to pay it then I didn t need to worry However no Checking my email today I notice one regarding a failed payment saying I need to log onto the app and pay it off immediately I log on and see there s actually a failed payment from 33 days ago with an extra 3 50 late payment fee and that the 4th and final payment has also failed and that s 3 days overdue so they ve plonked another 3 50 fee there to make me super happy I am shook by this because my debit account quite clearly shows me I have ample funds to pay off the order I then go to pay it off manually and again it fails I have contacted the customer service team however feeling frustrated and worried that I may need to pay more I added a different card and paid it off but there should be no need to do so or have to pay an extra 7 00 for something when all my card details are correct and the money is sat there in the account ready to be taken I don t know if there s some sort of error on their side or whatever but it has certainly thwarted me from ever using SPLITPAY again first and last time

Absolutely awful company

Absolutely awful company do not use Accept applications and penalise you because someone in your households application has been rejected took first payment and then refunds take forever money should be back straight away please be careful when is using this is appalling behaviour

Absolutely awful company

Absolutely awful company after being an excellent customer for a few months they decided to change their software so even though you have run your account perfectly including making payments early because of the new software you are not allowed to be a customer Why didn t they email customers to let them know

Apparently I can t be verified as a

Apparently I can t be verified as a real person Even though it hasn t asked me to send anything in to verify me as a real person Seems a bit silly if they want to compete with the likes of klarna and clearpay I only applied as I noticed they were advertised on a company I was ordering a bed from Thought I d save myself a bit money by splitting the payments Nevermind though

Stay well clear payment failed every

Stay well clear payment failed every time second time had to add a new card third time same problem but had no other payment methods Charged a late fee emailed customer services received a link to pay Made payment but payment hasn t been added to account still being charged late fees even though payment was made via emailed link Avoid avoid avoid

I was accepted by split pay only to try

I was accepted by split pay only to try and purchase items for it to keep saying my card is not valid when my card is valid disappointed Waste of time seems scam like