Splitticketing Reviews

SOMETIMES THEY DON T SEND YOUR TICKETS

I recently bought a split ticket return from Cambridge to Leicester for a good price Split ticketing sent me the first e-ticket with no problems but did not send the second e-ticket only the reference number When I called the national rail helpline split ticketing makes it almost impossible to contact them directly I was advised to use the booking reference to print out the ticket despite the fact that it was an e-ticket That seemed fine until I got to the station and the ticket printers told me my booking reference number literally didn t exist In the end I had to buy a single very expensive ticket back to Cambridge which cost way more than if I d bought a return independently of splitticketing com in the first place I m very frustrated as once again it s almost impossible to get in contact with anyone to sort this out I ve had many much more positive experiences with splitticketing com in the past and would otherwise not have considered leaving such a bad review - if I could just get in contact with them to get a refund for the mistake they made As it is I cannot recommend this company because the experience I had was stressful and a massive waste of money

Tickets never arrived

Tickets never arrived No email no text message no reference number nothing This is my first time using the site and I will not use it again Effectively just been robbed of 55 Do not recommend

That they don t reimburse tickets

I used this company to obtain tickets for a trip to Scarborough Leeds The return journey from Scarborough involved having to use a bus because the train had been cancelled Split ticketing refused to reimburse us compensation for the train tickets Also the inconvenience and time spent travelling which involved an extra 1 and a half hours

Better to avoid this website at any cost

Hi Never ever use this company it is only good company in ripping people off I cancelled my tickets and rebook a new one with the same company and route just different time Splittraintickets refused to issue the refund Very rude customer service

You might pay double the price

Customer service is only available during set hours Monday through Friday Accidentally typed my email in wrong they don t ask for confirmation of email or review it or have a quick way to fix the problem Because of their set hours I was unable to get my booking sent to me again and had to pay for a new journey Instead of saving money on a journey I now have to pay double the price Obviously a fault on my part but also a fault on the part of how the company s infrastructure is Only partial refunds are issued for bought tickets

Useless Portsmouth Harbour station in

Reached Portsmouth Harbour station in good time to catch the 0923 Tried to sort out a ticket using your website Tried 3 times It froze just after I had put in full payment details 3 times So missed the train went to Trainline got my tickets on my phone in about 3 minutes and now about to catch the 1023 Awful

Great page to save on expensive train

Great page to save on expensive train tickets As the name says it will be splited tickets and will use various trains in order to get to your final destination I have traveled with my 2 mates from London Euston to Wrexham I had 3 tickets from London to Crewe then 3 tickets from Crewe to Chester and then 3 tickets from Chester to Wrexham On the way back 3 tickets from Wrexham to Chester 3 tickets from Chester to Crewe 3 tickets from Crewe to Northampton and 3 tickets from Northampton to London Euston It was important to mention 3 tickets here and there because it was literally 21 tickets So obviously you have to be organized and keep them separately and show them for ticket inspection Once booked ticket all what you have to do is go to your nearest train station and pick up tickets from ticket machine by inserting your debit credit card which you have used for booking Should you book well in advance you will save more and make sure to not make any changes as that will make everything harder to fix around On that particular return tickets we have paid 54 per person and not 95 which was showing on other booking pages I took time to write this review as previous 2 guys must have their own issue of changing times last minute dot com or card problem Looking forward for another trip booked in splitticket com -

A great way of saving

The website is unattractive not the easiest to manoeuvre around from a smart phone but they are a lot cheaper than Trainline Some of the savings are only by a few pounds but every little bit helps and as someone who is a regular train traveller this website has become my first port of call when searching for tickets People shop around for insurance why not train tickets Do your research rather than going with the big obvious names and you may be mildly surprised I have ordered tickets from this website a few times and never had any problems my tickets have always been emailed to me straight away