Based on authentic user experiences
Titus-Armand Napirlica
6727 reviews
N/A
10 months ago
Ordered a DT Swiss ER1600 wheelset
Ordered a DT Swiss ER1600 wheelset It was shipped without an important for me accessory the DT swiss quick-release end-caps which the manufacturer states should have been included in the box I had to purchase these accessories separately from 2 other sellers they are difficult to find and spent an extra 70EUR to make the wheels work for me The wheels themselves are fine shipping was OK quite slow thanks to COVID I contacted Sport4it about the missing parts and received no reply Edited Feb 1 2021 received a reply today There was no proposed solution only a statement placing blame on the manufacturer I will contact the manufacturer directly to inquire whether this is accurate and will update the review when I have a reply sport4it reply We wish to apologize for this incident Unfortunately we do not have the accessory you want in stock The wheelsets are delivered to us in this way Update 02 Feb 2021 DT Swiss reply - Unfortunately this can happen with some E-shops that buy DT SWISS bikes for resale from unknown sources It can then be an OEM variant intended for bicycle manufacturers it does not have complete ASM accessories and should not be on sale in this way There was no notice on the Sport4it website that the item for sale is OEM instead of retail Removed 1 star from my review as the proposed solution from sport4it was an excuse not a solution
JKD
6727 reviews
N/A
10 months ago
Was overcharged for shipping for an
Bad service and HUGE shipping charge for an item I ve still not received after 2 weeks Very disappointed and will not order from them again I sent an email to customer service Friday with no response yet Dreadful customer service
Allison Sparshott
6727 reviews
N/A
10 months ago
Spare your time and money - avoid if in the UK
Placed my order heard nothing after a few days so chased via all channels email and WhatsApp which apparently hasn t been working since March yet they list this as their response mechanism on their website Only received an email after pursuing through Paypal - when I was informed that Sport4it didn t have stock of my items and they asked me what I wanted to do next I replied to their email and heard nothing more I emailed them to cancel my order which they did yet after several more days they still had not refunded my money So I pursued my claim through Paypal and eventually received my refund
Antony Clack
6727 reviews
N/A
10 months ago
Order incomplete
I ordered 2x replacement visors for a helmet I only received one visor I wrote emails and WhatsApp messages I received no answer from this unprofessional company as to the reason The worst experience I ve had with online shopping and I will not be buying from here again I will also be telling everyone I know not to buy from sport 4 it It s pretty much stealing from a customer
FrGa
6727 reviews
N/A
10 months ago
Terrible delivery time
I have not received my order yet after 16 days Terrible delivery time
Jo-Ann Scharkoff
6727 reviews
N/A
10 months ago
I received the wrong order
I received the wrong order I get my order when the wrong items arrive at Sport4it It takes ages to use my ordered product because of this process
Declan Roe
6727 reviews
N/A
10 months ago
Shipping cost to Ireland High
Shipping cost to Ireland was exceptionally high 20 for a very small item Cycliq mount I would have bought it elsewhere but could not find item on sale in other outlet Otherwise service was good
Dominique Michels
6727 reviews
N/A
10 months ago
make sport great
Everything acceptable
Yves
6727 reviews
N/A
10 months ago
Wrong size delivered
Wrong size delivered but quickly rectified Good service
Dmitrii Smirnov
6727 reviews
N/A
10 months ago
Best prices for the bike protection gear
Best prices for the bike protection gear easy to pick