Sportisgood Reviews

Trying to start a refund but nothing

Trying to start a refund but nothing from spacefoot yet and it s a month since purchase

Ridicoulous

Men s Ware ordered received Kids size Delivery and send back 15 Euros Fraud

2 months after the mistaken purchase - refund never made

I purch a bike helmet through the Bikeinn website Arrived with the wrong size I got in touch after several attempts and after a few days someone replied to return it 2 months after the mistaken purchase - refund never made I do not recommend buying from this company At the moment I have Bikeinn trying to help

Incredibly difficult to make a return

Incredibly difficult to make a return during the process I feared that they could not proceed with the return as expected incl shipment return cost is at the expense of the customer too They do sell legit sneakers but they are the worst customer service ever phone provided is not functional too

Website states they ship within 24

Website states they ship within 24 hours That s an absolute lie Still waiting for my item to be shipped almost two weeks later Won t use them again

This company uses deceptive pricing

This company uses deceptive pricing practices I tried to order a golf rain jacket and golf trousers In my cart the price before shipping and discounts was quoted at 398 When I went to pay the price before shipping and discounts was 434 I tried two times yesterday and another time today and the same issue occurs I contacted their support team and was told by Bastien Product prices can vary from day to day depending on sales periods brand agreements stocks and our pricing policy This explains why you are currently seeing a price difference Unfortunately we are unable to cover this difference Changing their stated price when a customer moves from cart to payment must be their general practice Never seen this before and I will never order from this company Very dishonest I will spread the word to the best of my ability

I didn t receive my order it been more

I didn t receive my order it been more that 20 days and you don t sent it

To my surprise it was not a scam but I won t order here again

I was expected to be scammed by Sneakin - Spacefoot To my surprise I was not Let me explain my experience and tell you why I believed I was scammed 1 The first odd thing to happen was that I did not receive a conformation of my order Now this can happen and is not nessecarily a red flag 2 While looking into this I came across trustpilot and saw many 1-star reviews for Spacefoot and Sneaking this had me worried 3 Through Spacefoot I sent a mail with the email adres I used to order asking about my order I immediately recieved an automatically generated email telling my me order number and that they were processing it 4 The fact that it was clearly an automatically generated email prompted me to try the same with a different email adres This email adres was not linked to an order So when I recieved the same automatically generated email with a different order number which shouldn t be possible I was certain that I was scammed 5 In the meantime I tried calling My calls weren t answered 6 I looked the adres of Sneaking up on google maps the empty industrial area had me once more worried that it was indeed a scam 7 Suprisingly I got a handwritten answer to my first mail stating that my ordered would be shipped This had me thinking it might be alright after all 8 But then I got an email on the other email adres literally saying that the products I ordered would be shipped to the adres I provided This was the most vague and generic mail ever And since there were no products nor an address connected to this email addres this was the last indication I needed to be certain that I was scammed 9 When all hope was gone I received a track and trace code from GLS Once again I was hopeful However the proposed delivery time kept being pushed back with the hour This had me thinking that it was some kind of fake track and trace to keep me distracted 10 Against all odds after two days of watching the delivery time change with the hour I actually recieved my shoes So to conclude As far as my experience goes Sneaking - Spacefoot is legit However this was the worst and most stressful customer experience ever If Sneaking - Spacefoot really wants to try to be a legit website they seriously need to work on their communication