Excellent Customer Service – Quick Resolution of Order Issues
Excellent Customer Service – Quick Resolution of Order Issues The company’s customer service is excellent and genuinely values their customers. I received items that were the wrong size, but they went above and beyond to provide joggers in the correct size. It’s reassuring to know that if mistakes happen, they will fix them—unlike many other companies.
Blaze Stone
N/A
Stay Away From This Store
My experience with this store was extremely disappointing. The items I received did not match the descriptions or images shown online. The pants arrived in different colors than advertised, the sizing was incorrect, and the cuts were completely wrong. Several pairs had elastic cuffs, even though the product photos clearly showed a loose, baggy style without elastic. In addition, customer support was completely unresponsive, particularly regarding returns or order issues. Shipping was very slow, and despite the multiple errors in my order, no assistance or resolution was provided. This store offers poor value and unreliable service, and I strongly recommend avoiding it.
Tyler
N/A
Mixed experience - quality items but delivery concerns
I ordered a couple of track pants and a sweatshirt from Sportpacks about 3 weeks ago, and I wanted to share my honest experience with others. The products themselves are nice - good quality materials and the fit is what I expected based on the size chart. However, the delivery was slower than anticipated. My order took longer to process than I'd have liked, and tracking updates were minimal. I started getting worried around day 7 without clear communication about the status. In the end, everything arrived intact, which was a relief, but the wait definitely tested my patience. The items are definitely wearable and seem durable, so the actual merchandise quality isn't the issue here. I'd say if you're not in a hurry and can wait longer than typical e-commerce timelines, Sportpacks could work for you. Just manage your expectations about shipping speeds. The selection is decent and the prices are reasonable, but I'd recommend ordering well in advance if you need something by a specific date. Overall, it's an average experience - not terrible, but not exceptional either.
Oskar Gr nqvist
N/A
Take long time
Take long time still haven t got the things Been 8 Days
kinner
N/A
It been 5 days never received any
It been 5 days never received any package info scammer and they using fake trustpilot review in their product page
Tommy Lee
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Hell nah
Hell nah fake Trustpilot reviews on their website
Medina Batyrbekova
N/A
No things came
Dont have things from the first of december sportpacks if u ll read that where my clothing CC961491342DE i live in Usa i suggested it will take a little long time but not 1 month
Matisse Delamillieure
N/A
i goth my package it s amazing
i goth my package it s amazingi goth the mysterie box nike i gotten 3 sweatshirts
Bohdan Martynenko
N/A
Had made an order of trackpants and
Had made an order of trackpants and sweater to Austria all was quick and smooth really fast delivery only positive experience recommended
