


Sprockies - The home of Sprocket the Dog and his favourite products — sprockies
Based on authentic user experiences
Christopher Moffat
6730 reviews
N/A
11 months ago
Ordered an item on the 16th of March
Ordered an item on the 16th of March 2024 still not arrived Have sent numerous emails over this period and have had no reply s
Ben
6730 reviews
N/A
11 months ago
Incompetent customer support
Ordered an item 3 weeks ago incorrect item delivered apparently they d mixed up the delivery labels Emailed several times chasing for a resolution and emails aren t responded to
A H
6730 reviews
N/A
11 months ago
I think this website is a scam
Read this before ordering here I wonder if this is a scam website I ordered 29th of November 2023 a jacket for my dog which was confirmed by the company as I received an email with confirmation In the email it was said that I will receive an email once the jacket is shipped Well here we are 5th of January 2023 no jacket no email of shipment and the worst is that I send them already 5 emails with my concerns and no one responses I tried to look up on google if anyone else did a reviews but without any luck Therefore I m writing this so that no one else makes the same mistake that I did order anything on this website
Christopher Moffat
6730 reviews
N/A
11 months ago
Ordered an item on the 23rd of March
Ordered an item on the 23rd of March 2024 which has still not arrived have sent many emails between then and now and haven t had one single response stay away from this company
Hayley Corkery
6730 reviews
N/A
11 months ago
Looking to purchase a winter coat for
Looking to purchase a winter coat for my doggy but had a query about the sizes available I have now emailed 3 times no response I think maybe it might be better to go elsewhere
Mari
6730 reviews
N/A
11 months ago
They provide faster postage for extra
They provide faster postage for extra price but the postage takes same time as the free one Customer service barely answers and basically takes no responsibility even though they give false information Bare in mind faster postage is not cheap and in the end you are just out of money for nothing And FYI same items actually much cheaper on Amazon Don t shop here
Sylvia
6730 reviews
N/A
11 months ago
SCAM COMPANY ordered grip line
SCAM COMPANY ordered grip line delivered not what I wanted asked to return accepted wait for further info B4 return nothing came WHAT I did return and seller David Avery owner replied would refund No refund given 9 emails later still no refund and NO contact from them Contacted my C C provider and have refund by them TOTAL SCAM COMPANY they hide behid a p o box number they also sell on ebay AMCSPR be aware you will not get your noney back from them check out their feedback B4 BUYING
Ana Igea
6730 reviews
N/A
11 months ago
I was really worried about all the bad
I was really worried about all the bad reviews but honestly everything went smoothly I ve ordered the Kolossus bag and it has arrived in less than two weeks to Switzerland It s true that I ve sent a few emails and nobody answered them but I ve got my bag and its quality is amazing
Suzanne Watkins
6730 reviews
N/A
11 months ago
Fab service
Fab service Great item cheaper than I could find it elsewhere Delivered really quickly too Not sure why there are negative reviews I understand everyone has different experiences but I cannot fault the service I received I now have a happy warm dog And clean furniture