Spyalarms Reviews

Good communication prior to visit with

Good communication prior to visit with reminders and change options available if circumstances changed since appointment made Engineer arrived as second visit in the time window so didn t have to wait around Engineer is our regular engineer so quick and thorough visit E-paperwork received within minutes of visit

Had an issue recently which was quickly

Had an issue recently which was quickly resolved really happy with the level of customer service I can t remember her name unfortunately but it began with M Thank you

I have recently had a service in DA14

I have recently had a service in DA14 area the engineer that attend was very helpful answered all my questions in addition when speaking to the office The staff are very friendly knowledgeable Would highly recommend

Excellent customer service

John arrived and was very professional He introduced himself and made a fuss of my dog who loved the attention I was very impressed that he took his shoes off and put slippers on very considerate He was efficent and polite throughout his vist ensuring that all aspects of the maintenance was completed and that I understood what he was doing Excellent customer service

Issues with my Alarm system

I had some issues with my system with Spy Alarms and i called them up and the engineer called me back very quickly what an amazing help Ali the engineer was today - I was having problems with my app and couldn t connect it to the alarm system He was very clear and patient with his instructions and within a short space of time helped me get the app working again and advised also with the alarm fob Great company and you have an amazing employee who go s above and beyond to help

Maintenance and Support

Continue to be happy with Spy Alarms service and support both over the phone and from their engineers Special shoutout to Andy for his energy clarity and thorough work on the premises Will happily recommend

Excellent Service both o the phone and during the Yearly Service at my home

The booking of the yearly service with Spy Alarms went smoothly as did the visit of their engineer Great Service I then received x 2 emails from Spy Alarms thinking they would be how did we do and so I ignored them initially until I read the said emails and realised that I had not paid for the Service I spoke to someone on the phone to explain that I would pay ASAP Each person that I spoke to on the phone were especially professional

Great company

I have used this company for quite some time now and have found them to be efficient and helpful I have a service every year which is great and I know the alarm system will work well I can recommend them to all