Based on authentic user experiences
Lee Roberts
6727 reviews
N/A
4 months ago
AVOID AVOID AVOID
Booked a minibus for a day trip Booking confirmed by email phoned company to double check Was told booking cannot be honoured and that it would take 5 days to get a refund please avoid this company
6727 reviews
N/A
4 months ago
Large Economy means Small
SSD provide a choice of Small Medium Large or Extra Large and that s how they are categorised by SSD on thier booking system when confirmation arrived - but rather than advertising as those names they ve instead labelled Small as Large Economy on website No idea what dictionary that s come from but it s not English and blatantly false advertising Queried with SSD that Economy in car rental terms means basic compared to Premium Luxury or Executive so nothing to do with size but just got waffle trying to justify Booking cancelled
Rani
6727 reviews
N/A
4 months ago
Bait and switcvh
Requested a reservation I drive only automatics and requested a small automatic The car requested was unavailable but a larger more expensive vehicle was This is not the first time that SSD has done a bait and switch Plus quick to take a deposit slow to return
Les Swinburne
6727 reviews
N/A
4 months ago
100 Top Quality Company
Today I called into SSD to arrange a weeks minibus hire for next month the young woman that dealt with my booking sorry didn t get her name was extremely helpful friendly and efficient and sorted my booking with professional ease The price for a weeks hire for a 9 seat minibus is the cheapest I have found in the Portsmouth area so I will definitely be hiring future vehicles from SSD again If you want a helpful friendly and efficient service from a vehicle rental company with very competitive prices I would strongly recommend Southern Self Drive
Mrs Patricia Marks
6727 reviews
N/A
4 months ago
Wheel chair access
I spoke to a Lady Called Sammie re hiring a wheel chair access car The price is amazing as for mileage it is to die for This company should receive all and any awards for the help for all disabled people
Nikita Benevento
6727 reviews
N/A
4 months ago
I needed to rent a van as soon as
I needed to rent a van as soon as possible for the same day Spoke with Emma and she was extremely helpful They made the process so easy and hassle-free and I would definitely use them again Thank you to everyone and a massive thank you to Emma for everything
Chris S
6727 reviews
N/A
4 months ago
Great value van hire
We hired a van - I was surprised how cheap it was The customer service staff were excellent Really helpful and efficient