


Based on authentic user experiences
Steve
6731 reviews
N/A
5 months ago
Slow poor customer service
I applied to move my mortgage to Stabelo in September 2022 - now 5 months ago - due to their competitive rates After some initial emails and phone calls nothing has happened and their rates are now no longer competitive
Alex
6731 reviews
N/A
5 months ago
Smooth process
Smooth process nice support
Ali Nazem
6731 reviews
N/A
5 months ago
All good but a bit slow
Everything is good so far Smooth and easy digital platform Except the initial process of loan transfer took a bit too long to complete
Van
6731 reviews
N/A
5 months ago
Fast service
Everything goes smoothly when I apply to move my home loan I get all answers quickly through a phone call and also through exchanging emails
Dalibor
6731 reviews
N/A
5 months ago
Great service missing more transparency
The service itself is great and at a good price contact with customer service no problem At the same time the whole process should be more transparent before the loan is granted I would have also appreciated a more detailed overview and sequence of all the steps leading up to the loan including those of the co-applicant when logged in It happened that my spouse did not notice the need to sign one of the documents that was requested at a later stage As I did not see this in my profile we wasted a week before the customer support got in touch with me Another delay was due to the size of the loan It would have been much easier if the applicant could have ticked the option to agree to a lump sum repayment of the part of the debt that is over the limit when entering their personal details into the system rather than waiting almost a week for a phone call to confirm
Claus
6731 reviews
N/A
5 months ago
Very good and easy communication with
Effective and productive people They helped my transition of my loan from other bank quite well I appreciate the efforts
Benji
6731 reviews
N/A
5 months ago
So far so good
Quick and very efficient service Appreciate the regular updates in the work process
Van
6731 reviews
N/A
5 months ago
Quick respond and competitive loan rate
Very good and easy communication with loan manager who was very supportive