Based on authentic user experiences
Ross Grishin
6730 reviews
N/A
10 months ago
I tried them for one month and then
I tried them for one month and then decided to go with a different providerThose amateurs doesn t have anything at all at theirs dashboard when I login with my usernameNo billing section no nothingBut they trying to charge me once a weekI sent them an email to their support email support at stability ai but they don t want to cancel it and I don t have a way to do it I blocked them on my credit card but I can still see the attempts I wouldn t trust someone who do business like thisI also don t like the amateur quality of their pictures generator but that s not the issue hereI will keep posting this kind of reviews every time I will get the notification they tried to charge me Recommend you to stay away from them
Candace Holder
6730 reviews
N/A
10 months ago
Zero Customer Service
I ve filled out a support ticket on behalf of my client their contact form and emailed every single email that I can find for Stability ai but they do not respond to any of them Their password reset tool doesn t work and no one will help a paying customer get back into their account I haven t experienced such terrible service in years I ll be blocking the auto payments with my bank since Stability ai won t help me
Leo Pignon
6730 reviews
N/A
10 months ago
Siged up for the Plus package
Siged up for the Plus package worked fine and is a nice tool then all of a sudden I can t log in No response from their support for over two weeks nothing - but they re happy to take my money Unprofessional in the extreme
Carlos
6730 reviews
N/A
10 months ago
Lost the money I paid
Paid for credits to be able to generate images the service worked fine for a couple days then stopped working and started to ask for a 9 month subscription Used the contact form to ask for either refund or transfer of unused credits to new platform but never got a reply from the company I don t recommend doing business with them
jaivin dev root account
6730 reviews
N/A
10 months ago
Lost the money I paid
Lost the money I paid No answers from support more than month I Paid for credits to be able to generate images via API the service worked fine for a month then stopped working I paid again I see the new credits on my account but anyway APi call shows me -0 5 credits on y balance and service doesn t work Used the contact form to figure out what s up send them emails but never got a reply from the company I don t recommend making business with them Date of experience November 20 - December 18 2024