Double Glazing Stafford Window Doors Staffordshire
Based on authentic user experiences
David Lovell
6737 reviews
N/A
5 months ago
We have used these guys over the years
We have used these guys over the years to replace guttering and have found their services top notch They fitted new guttering on our property last year as it was old and was leaking in places Fitters did a great job We have had some issues with parts of it overflowing over the front door and rang and spoke with Guy who asked for pictures to be emailed over and someone would be in touch A few weeks later after chasing an appointment was made for today for around 1100 hrs they turn up at 1415 We reviewed the CCTV and could see 2 workers having a look around but no investigation was conducted even though we had sent picture ect I rang the office for an update to be put through to Tim the maintenance manager Tim was clearly having a terrible day The manor in which Tim spoke to me was nothing less than disrespectful he was suggesting I was thick he suggested I was lying he was not accommodating at all Horrendous experience He had pictures of the two areas that were overflowing as per the email and brief description of the issue I was told I would now be at the back of the line to be seen again Not happy with this I called their office back and asked to speak to Guy the MD I had spoke with Guy previously and found him to be helpful Guy wasn t interested in the issue I was having in the slightest Tim obviously got in there quickly 2 lessons here 1 Don t pay cash to this company customer service doesn t apply when doing so 2 Don t deal with Tim the maintenance manager he s rude obnoxious and will make you feel thick AVOID at all costs
jon bevan
6737 reviews
N/A
5 months ago
this company needs to be avoided at all
this company needs to be avoided at all costs-we had windows from them with a square lead design and all the windows are different and wrong-we ordered downstairs toilet windows and they made them in clear glass-they made a side opening window with drain holes in the wrong place turning it into a top hung opening window-all this from a so called expericenced window company-they make so many mistakes and blame the customer-look at the other bad reviews-we had some idiot called ian-so bad he s only allowed to work part time-spending over six months prebaracating and we spent five minutes on his computer in his office and we proved if they used the design package properly the lead design was perfectly spaced and worked-this idiot ian really thought that the computer would bail him out and support his theory and make the lead design bigger thus giving us different spacings-mmm he was wrong-THERE ARE BETTER OUT THERE USE THEM NOT THESE COMPLETE CLOWNS
Pru tompson
6737 reviews
N/A
5 months ago
I had a sales rep out to provide a
I had a sales rep out to provide a quote for a replacement conservatory It was a lengthy pointless waste of time as 3 weeks on I am still waiting on a quote
J D
6737 reviews
N/A
5 months ago
Very helpful and good value
Tim Adams was incredibly helpful in with the selection of the right kind of windows french doors for the respective parts of our property Windows are excellent mostly the UPVC Liniar Sculpt Refine Casement as they are flush on the outside and constructed with bolts not melted glued in the corners making them look more like wood construction Great quality and much better value that other quotes I had
J P
6737 reviews
N/A
5 months ago
We have recently had replacement windows
We have recently had replacement windows fitted and we can honestly say that we couldn t tell anyone had been in the house In fact the finish around the frames was so much better than before No loud music playing and everywhere was left clean and tidy Extremely pleased with the quality of work and the fitters were courteous and polite We also had a problem with a door lock Not one of theirs and had a very prompt response from them Thanks from a very satisfied customer
Jane Emma
6737 reviews
N/A
5 months ago
excellent company and great products
excellent company and great products can t thank you enough will definitely recommend you guys well done
Mr Anders
6737 reviews
N/A
5 months ago
Excellent installation and customer service
Over a period of 5 years Stafford upvc have given us excellent service both during installation and after sales service They may be relied upon to go the extra mile and are highly recommended This was a particular issue when I needed urgent documentation and it was provided quickly and efficiently Great team
Aneta
6737 reviews
N/A
5 months ago
Great service from start to finish
Great service from start to finish Really happy with our new windows and would definately recommend Stafford uPVC Windows
Michael Woolrich
6737 reviews
N/A
5 months ago
Not a problem from ordering through to
Not a problem from ordering through to fitting leaving our home spotless Windows and doors are quality products I would definitely recommend swcl
Neale C
6737 reviews
N/A
5 months ago
Great job from the service team
Great job from the service team replacing 4 glazed units along with gear boxes and hinges The guys were extremely efficient and tidy very respectful of our property A thoroughly professional job all round