Custom Wedding Engagement Rings Staghead Designs
Based on authentic user experiences
Hannah Marsh
6731 reviews
N/A
5 months ago
Do not trust this company
Do not trust this company despite its nice web design My husband purchased his wedding ring that looked beautiful initially but within four months it broke due to poor craftsmanship I m wondering how many of these positive reviews are staged as I notice the product reviews seem written by the company and the store reviews are all 1 star The material and build quality were far below what I expected especially for the price To make matters worse when I reached out to customer service they refused to repair or replace the damaged ring Their unwillingness to stand behind their product is extremely frustrating and unprofessional After doing some research I found other reviews from customers who experienced similar issues Save yourself the headache and avoid this company If you re going to pay hundreds of dollars there are plenty of reputable jewelers who offer both quality products and reliable customer support
Ryan
6731 reviews
N/A
5 months ago
Terrible company and terrible quality
Terrible company and terrible quality rings do not buy from them
Paige Farrell
6731 reviews
N/A
5 months ago
We ordered the remmy ring
We ordered the remmy ring We understand that the rings are handmade which the customer service people reminded us of multiple times in defending the poor craftsmanship but the rings we received the first time looked nothing like the photo It looked like costume jewelry We returned it to have it remade with explicit details on what was different including that the ring says it s 8 mm but the one we received was less than 7 We just received the new one and while it s an improvement it s still a huge disappointment and still not 8 mm wide Not at all what you want in a wedding band We know our money is gone now and we will likely have to find somewhere else to get a ring we are excited about In addition to the inconsistent craftsmanship customer service is non existent When spending hundreds or thousands you expect to be able to talk to someone That is not the case here I would not purchase from here again
customer
6731 reviews
N/A
5 months ago
I lost my wedding ring so needed a new
I lost my wedding ring so needed a new one and loved the options I received my test fit rings quickly and returned them Received my new wedding ring several weeks later and I love it to my surprise a nice box to keep it on along with a silicon ring what a great idea Thank You Staghead
Renee B
6731 reviews
N/A
5 months ago
Stunning ring don t hesitate to order
The wedding band created is absolutely stunning It is exactly as pictured and what I asked for We had the time to have the sizers sent to me and I am so glad I did as I would have ordered a different size without them The process was easy It did take the full 8 weeks to get the finished ring after the sizers were returned and the size submitted The ring came in a very nice wooden box and packaged beautifully with a bonus silicone ring Beautiful ring and top notch experience there are mixed reviews which had given me pause but I am so glad we chose to have Staghead make my ring
Molly Hauger
6731 reviews
N/A
5 months ago
Great
Customer service was very responsive and helpful Only complaint is that I got 2 your ring has finished casting emails which was confusing I think it did take longer than the quoted 8-week production time but wasn t a problem for us The shipping was fast as heck and the ring is beautiful