Stairliftexpress Reviews

Excellent service and alternative to OEM

I needed a stairlift quickly for my parents I was dreading the traditional sales person from the OEM companies I spoke to a few on the phone and the moment they said they had an offer on at the moment my heart sank Surely that old ruse and approach has had its day Anyway I spotted these people selling nearly new gear and contacted them Straight away it was like talking to a normal person They knew their stuff what they were offering how much and how long it would take less than 10 days So I went with them for a 1 year old lift that was a third or a quarter of the new price with an 18 month warranty OEM gives 12 months and a free service at 18 months Installation was to the letter and after a couple of days when a minor gremlin had developed they came to make an adjustment with no fuss within a couple of days The guy who fitted it was very pleasant and friendly and did a good job All in all I was very impressed with this company in an industry that seems to be still dominated by OEM salespeople from yesteryear

I had two brilliant technicians install

I had two brilliant technicians install my stairlift today graham and Ben I think his name was they were friendly professional and fast they talked me through using the stairlift and how it charges at certain points I m so grateful because this has given me back my independence something I thought I wouldn t get back so a really big thank you from the bottom of my heart Thank you

Absolutely great company

I ordered a stairlift for my mother last week and it was fitted today There were a number of options dependant on the and age required We opted for a fairly old reconditioned stairlift but quite frankly the lift we had installed looked brand new The installers were just lovely and put my mum s mind at rest straight away The price includes a full 18 month parts and labour warranty and a free service the end of the 18 months I can t recommend this small family firm enough from the first phone call right through to installation Many Thanks

Really good company in my opinion

I m not too prone to give reviews however in this case I feel I should Had a lift installed some time back and very good no issues at all Since then I have had to contact them a few times for some info and advice Their response has been 1st class really helpful and quick to respond In short real people who give a dam and professional Unusual this day and age Thank you

Reconditioned stairlift

From enquiring to instalation Hannah and staff was very helpful and reassuring Ben rang to inform what time they would here to install the stairlift excellent service very helpful even sorting a problem that was not connected on there part can t recommend them highly enough I ordered a reconditioned stairlift but to be honest it looks like new very pleased I think being a small family buisness makes all the difference Thank you

Just had a stairlift installed

Just had a stairlift installed the fitters were here dead on time very tidy and efficient workers stairlift is amazing and would recommend this company very highly from enquiry to fitting

Nothing too much trouble

I was only arranging and assisting my friend get a stair lift but I was so impresased with the service we received I had to give praise where praise is due From start to a quick finish at every stage I was made to feel like I was dealing with a small family run business which I later found out is indeed true who really cared about giving their very best Ben and his young side kick could not have done more for a very challenging customer without the slightest negitive feedback The price and attention to detail you cannot fault pleased don t hesitate to contact them if you require either a new or very good second hand stair lift

First class experience - great Company

First class experience from start of order to end of installation Excellent communication throughout arrived on time great engineers really good product Thank you - we re delighted David B