Starphoneparts Reviews

Scam company

Scam company avoid My partner ordered 2 Bluetooth headsets could only pay by bank transfer Google pay and card options not available 2 weeks later and still can t get a response from anyone other than the automated chat which just says someone will ring Tracking just says the order has been cancelled Spend your money elsewhere

Maybe ok for pro repairers but -

I ordered several parts for my Galaxy M31 and they sent me the wrong battery despite asking them to check first Whatsapp chat response is slow took multiple chats - and is unavailable if your phone is in pieces - and endless calls to chase up the correct battery the return courier for the wrong one AND the refund They re happy enough to take your money but customer care could be more focussed if they want better reviews Would have been so much less hassle to take to my local repair shop but I guess I ve learned how to fix it next time I drop it

You ve sent me the wrong phone

You ve sent me the wrong phone I went with your website specifically because of the colour of this phone in red orange and you ve sent me the boring plain one which is dark blue Really dissatisfied with it

Scamrp

Scam they took cash and delivered nothing Also never replied to text or email

Poor service

Poor service ever i had paid for next day delivery with dpd received after 3 days with dhl

Absoloutely terrible company DO NOT BUY FROM HERE

Absoloutely terrible company Ordered camera lens replacements for my iphone 12 pro but when they arrived they were not as described as they say that they are oem and should be tinted blue like how apple does them however they were clear glass If i wanted clear cheap ones i would have got them off of ebay for 50p To add to this their online chat person called Sophie was extremely rude and only responded when i said i would write a bad review Do not buy from this company unless you want cheap CRAP and terrible customer service

I ordered a Samsung screen which turned

I ordered a Samsung screen which turned out to be incorrect I placed a further order and this arrived promptly However I sent 2 requests to return the original order and both were completely ignored We shall not be ordering from Star Phones again

Shonky as 100 avoid at all costs

Shonky as 100 avoid at all costs I took my phone in for a new battery came away with a bricked phone They refuse to refund moneys paid and directed me to an email address for their accounts dept I have to pursue the matter with them no one ever replies to emails no one answers the phone no one returns messagesThis company is a scam be warned

NO customer service with them

I had my order 95677 delivered however there was minor fault the new screen had a horizontal line and the bezel was in non matching colour which is not an issue to me I ve emailed them to ask if tey can exchage for a working one but they simply not interested in replying