Starsplay Reviews

Beware

Made a deposit over a week a b day still has not been credited to my account Contacted support everyday and they keep telling the have not heard anything back i I do not recommend playing at this casino Even if you deposit you may not get to play and you definitely won t get your money back Customer service is useless and don t know anything They have no help I will update if they ever put my deposit on my account

DONT PLAY AT THIS SITE

I WOULDNT EVEN HAVE GAVE THIS SITE ONE STAR but you have to pick atleast one star to post a review I have read many and many of different reviews about this site on Reddit Facebook and the few on Trustpilot and against my gut feeling I went ahead and tried the site out Should have listened to my gut and the reviews I created this account on December 14th 2024 at 12 12 pm Within a hour of playing I had won 108 00 the requirement amount to redeem is 100 00 Starcoins I had won this with the signup starcoins credited to my acount after signing up At this time it was now 1 25 pm Before redeeming I had to do a quick verification process on a weird verification processor to verify my identity and also to have a verified account After the verification Process was completed I was then able to request redemption Two options for redeeming are offered Bank Transfer and Crypto I had chosen Crypto and pasted in my bitcoin wallet address and then hit redeem Then exited out of the site About a 45 mins to hour later I recieved an email stating as followed Dear Penny We wanted to send some good news about your redemption it has now been approved congratulations It may take between 1-5 working days to be visible on your account according to your selected payment method and bank Feel free to reach out to our support team at for any question Starsplay Team I then proceeded to login back into the site and navigate to the live chat option I told the agent on the chat that I had just requested a redemption via Crypto to my bitcoin wallet about a hour ago and then a few moments ago I just recieved the following email stated above The live chat agent proceeded to tell me that the redemptions are instant but could take anywhere from 1 to 5 days all depending on your payment method choosen and your payment method processors terms and regulations on when you recieve it I let him know what I chose the crypto option 2nd time in the chat conversation I mentioned this and with that method then it shouldn t be 1 to 5 days right should just be whenever it clears the Block Explorer Correct He agreed with me but then again stated but generally speaking it could take up to 1 to 5 days in some circumstances I then told him that would be all I needed then He congratulated me on my win and ended the chat The day went on and turn into night no sign of my redemption in my bitcoin wallet I figured I ll just wait to see maybe if it gets deposited threw out the night sometime Next morning came and still nothing So I went back on the site and opted the live chat option again and began to tell them what my situation was and that I redeemed out via Cryptocurrency yesterday and then got the email stating my Redemption was approved and sent to my payment method choosen yahdee yahdee yaha Then agent told me to give them a moment to look into this and left the chat for over 5 to 10 mins to return to the chat to tell me that my Redemption has not yet been approved and that while there isn t any specific time frame at this time to be told that verification processing and account review could take anywhere from 1 day to 30 days and then additional up to 1 to 5 days to make it to your preferred payment method depending on my payment processor I ask then agent why then did I get a personalized email starting with Dear Penny your redemption has been approved and sent to your payment method choosen yesterday about a hour after requesting the redemption The agent told me that this was a automated email more then likely but that at this time this isn t any specific time frame details to my redemption I then asked the agent why the live chat agent that I spoke to the after I recieved the approval email told me that redemptions were instant and congratulated me on my win letting me know in some circumstances it could take 1 to 5 days for the payment to reflect in my payment method choosen At that moment the agent disconnected our chat without getting another unhonest scamming answer Needless to say it s going on 4 days and still no payment has appeared via Crypto in my wallet I don t ever plan for it to be either I have read many reviews about this site all complaining about the same issue NEVER BEING PAID I haven t found any reviews of anyone stating they were paid by this site So beware and stay far away from this site if you ever want to recieve any of your winnings