Statefoodsafety Reviews

This is the most bizarre online

This is the most bizarre online experience ever They advertise same day testing I signed up and the earliest available date and time was three days away Then the proctor never showed face or talked-just texted claimed they don t know if male or female could not verify my driver s license Wanted copies of mail I gave them a utility bill and credit card statement They still would not let me take my food manager test I had to go with another company and took and passed the test within two hours I m not sure what they folks are trying to do--but it s not good

Procter was an jerk

Procter was an jerk Timed me out for noise of a work truck going by outside Said talking but very clear it was this truck Will be telling plenty of Chefs to avoid the website and will be calling the health dept to not use them

The FTC should be looking into this business

They need to fire the proctor immediately He goes out of his her way to make you angry before and during the test When there 8s no sound being made the proctor asked why was I moving my lips Clearly they couldn t hear me saying anything because I wasn t I finished the test with much time to spare and passed I would have done much better without all the intentional interruptions I will not be renewing my certifications with you and hope that whomever should find this review will be well advised of these ill willed activities and won t patronize you from the start Shame on you I passed anyway though They are now being reported to the BBB for not adding the BASSET certification information to the database it s suppose to go in If you haven t filed your complaint please do so today

I Don t Recommend Poor Customer Care

I work at a restaurant and I have to get BASSET certified every few years Don t waste your time and money I only got my temporary certificate upon checking with the Illinois liquor board I wasn t even in their system I tried contacting statefoodsafety com via email for assistance no response I tried live chat and the guy was rude and just said sorry not our problem If you provide a service which people rely on it should be handled better I am beyond frustrated and I had to retake the 4 hour course with another company I wasted more time and money and the company handled this very poorly If you need to get BASSET certified I recommend you keep looking for a better company

very poor customer service Run away

very poor customer service i porches multipool vouchers very hard to used it theyl do everything to make it hard for you and your employes not to use the Vaucher and then they till you the vouchers are expired run away from this company

This has all marks of a fraudulent

This has all marks of a fraudulent company They are not accepted in Oregon but have somehow managed to connect from the Oregon state site to their site They refused to give me a refund because I had finished the course despite the fact that the full course would not come up on the computer The first customer service person I talked to refused to tell me if she was outside the USA and disconnected from me My unprofessional analysis - these are scammers Update I found out they are now accepted in Oregon Clackamas County had just not updated their site However they should not be accepted This is a terrible company with a second-rate product

Kept asking or more money SCAM

System just kept asking or more money and didn t let me access the test Complete SCAM Do not use this company

Informative Video Very Very Hard Test

The videos are informative but the test is a whole different matter Most of the questions do not relate to the video so I set each question for review The questions are ambiguous or general and the choices given do not relate to the question I figure it should take 45 minutes It took me over an hour to finish a 30-question test and it is poorly written I did pass the test but it stressed me out