


Carcare Products - Leather Carcare Products - Carcare Products Online – Status Car Care
Based on authentic user experiences
Kevin Smith
6735 reviews
N/A
8 months ago
Absolute garbage customer service
Absolute garbage customer service promise next day delivery but 5 days later still waiting Shocking manners on the phone AVOID AT ALL COSTS
J Lawrance
6735 reviews
N/A
8 months ago
Unacceptable customer service
Purchased an item from their Amazon shop Cancelled the order within 2 minutes but the item was still sent The seller blamed it onto Amazon but he still refused to pay for the return postage estimated at about 6
George J
6735 reviews
N/A
8 months ago
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY You will not get your delivery or a REFUND AVOID AT ALL COSTS You will be told that your refund is in a queue for processing that s the last you will see of your money My case is now in the hands of the credit card company 0 stars
sam
6735 reviews
N/A
8 months ago
waste of time go to elsewhere
why have a phone when no one answers listen to your answer phone then get cut off every time 2 weeks and still nothing still waiting for a full refund don t bother with this company customer service none existent
Sean Folley
6735 reviews
N/A
8 months ago
Never received items from this seller
Never received items from this seller I emailed them several times but they were not willing to help me and didn t want to refund my money I had to make an Amazon claim to get a refund I would never use this company again and if i was you i would look elsewhere as you will probably also lose your money
Russell Bradley
6735 reviews
N/A
8 months ago
Ordered 20lt oil
Ordered 20lt oil after waiting 7 days for delivery I phoned to see what had happened to my order to be told that they didn t have it A good company would have credited my account as soon as they found the discrepancy and contacted me - not wait until I chased it
Kate Windsor
6735 reviews
N/A
8 months ago
Never have i ever had such a bad experience
Never have i ever experienced such non-caring customer service The tactics they use are simply to delay and delay until the customer gets fed up they always respond generically C P but it never goes anywhere or nears being resolved They even supplied a Yodel return label and then instructed Royal mail to collect which they couldnt of course An absolute nightmare experience resulting in the contents all over my carpet no refund lost work time waiting around and not getting the job done which was the original purpose of ordering Why do we have to give one star Too generous
George Georgiou
6735 reviews
N/A
8 months ago
Avoid and save yourself hustle and pain
Ordered Curver 70 L plastic dustbin through Amazon seller received a different manufacturer s inferior product Agreed to return and issued Collect prepaid label but product bigger than maximum size accepted by Collect Seller refused to refund or replace unless I returned the product I paid for Parcelforce to return Seller refused to cover cost of return Escalated to Amazon customer services who sorted all out I got costs of Parcelforce and refund for wrong product Seller obviously unable to supply product which they were advertising in the hope they could force the inferior product onto customer Took a month to get my money back Finally purchased the product from alternative supplier Status Car Care demonstrated the worst customer experience possible Try to avoid and save yourself hustle and pain
Chris Irish
6735 reviews
N/A
8 months ago
Jokers
Shocking service placed an order they took the money but I received no order confirmation and have not received the order which was supposed to be 2 days delivery also they won t reply to any emails the matter is now with my bank AVOID THESE JOKERS It s a shame you can t leave zero stars And now 13 months later you want information Seriously As I said JOKERS
Severino Cuzzolin
6735 reviews
N/A
8 months ago
Nothing but grievance
Left my van for three days to be polished nothing was done to it and when collected it was same as before they have not even called to let me know utterly shocking Totally negligent and possibly racist Not recommended