Stauer Reviews

Stauer Versailles watch out

I bought the men s Versailles watch in January 2018 and it never kept very good time and if not worn everyday it would stop working Typically just out of warranty and the month and day buttons jammed in and soon after stopped working altogether Customer services response to any good will was zero I appreciate that the watch needs movement to charge the battery but I have a similar watch using the same technology and that keeps going for weeks not worn The watch is heavy and bulky so be aware and if you re too active The adjusting buttons are easily depressed I shall not be bothering to get it repaired and put the experience down to you don t always get what you paid for looks good performs poorly

Hi Thieves and liars

Hi On 17 03 20 dates I paid whit my credit card amount of 86 98 for the Blue Stone chronograph watch I also got the invoice but I did not receive an email or the clock I want to know what is happening thank you Daniel Paun

Cheap Chinese watches

Cheap Chinese watches do not pay more than a fiver for any of these cheap and nasty watches the same watches cost a few quid from China this cowboy outfit should stop trading shoddy goods They make the watches look luxurious - i received mine without any minute and hour hands- face was scratched what a joke of a watch

they are sending me junk emails

they are sending me junk emails claiming I opted in on their website I had never heard of these people prior to being bombarded with this junk and certainly haven t visited their website I don t think I ll be buying a watch from them they don t seem to be best friends with the truth

Dreadful company

I should have realised something was up once I hadn t received an order confirmation email The watch arrived in a broken box I phoned customer services to be told they can t replace the box On the second occasion they hung up on me I have emailed them with no response My husband opened his present today and said the quality of the watch is that of a market stall This company are scammers selling cheap watches for a fortune and not providing any aftercare Avoid

Cheap Chinese Watches

Beware these watches are very cheap Chinese items not 1 is even worth 5 quid The company will send you broken watches or it will become faulty within weeks when you send it for repair it takes 6 months to get back to you in the same state you sent it Also beware they take money from you bank account and use sales tactics to sell rubbish schemes to the old and vulnerable

Just don t

Just don t It will break and no-one will mend it I got one from my Father that he could not wear anymore and it broke Stupidly as I liked the look of it I bought my own to replace it Again it broke I took it to a local proper watch repairer and they looked at me in that funny way that professionals have and said If we take the back off that there will be bits flying all over the workshop

Poor quality and unresponsive customer service

A few years before he passed away my father bought me a watch from Stauer as a present as he knew I was a watch collector Unfortunately the watch was one I would not have bought for myself and I returned it My father passed away in 2014 and ever since then I have received regular brochures and marketing from Stauer despite returning brochures and informing the company and that I did not want to receive further marketing literature from them and that receiving those in my father s name was quite distressing they still arrive like clockwork in my mailbox I would think twice about purchasing from this company Their products are made to look great superficially but you would probably be better advised to save up a bit more money and buy a better quality item from a reputable brand as the jewellery and flashy trinkets will be worth a great deal less than you paid for them Also if you return any item you can be guaranteed to be on their mailing lists for many years to come If you want to contact the company your calls are charged most reputable companies have a free customer service line and Stauer s contact email link does not bring up their email address I may be wrong but it does suggest that the company is more focused on selling than customer satisfaction Stayer please stop sending me unwanted junk mail

In February or before I asked Stauer UK

In February or before I asked Stauer UK for information regarding the movement in their Graves automatic watch They informed me by E mail that the movement is a swiss one I purchased a Graves watch from EBay to find it has a Chinese movement When asked about this they said I needed to take it up with EBay They would not accept any responsibility I will never buy a Stauer watch again from any source and in my opinion no one else should either