Staycoldapparel Reviews

fumin

i ordered a hoodie and a month past with no updates i emailed the support team and didnt get a response so i emailed again finally after another month i received a response i was promised a full refund for the hoodie not including postage but its now been ANOTHER month and ive had no refund 150 gone

Worst brand ever

This brand has disappointed me on multiple levels and I believe consumers should be aware Despite their popularity and eye-catching ads on social media don t be misled by the hype I had already heard from others that their product quality was subpar with items like hoodies falling apart after just one wash Still I decided to give them a chance Unfortunately my experience was even worse my package was lost and customer service has been unhelpful in resolving the issue That s 150 gone with no support from the brand

T-shirts and hoodies

Experience vary good and excellent quality and shipping is very fast

Lengthy wait time but worth it

At first I was concerned after ordering from this company because of the lengthy postage time and some of the negative reviews I read It did take almost a month for the hoodie to arrive but thats because of the carrier service not the business I purchased from The carrier service wasn t reliable because the tracking wasn t updating once it arrived to Australia and didn t update until delivered I didn t have to or feel the need to contact customer service but I do appreciate the contact they made when an unsuccessful delivery attempt was made there was no attempt made I was home all day and no postage slip left so if stay cold customer service hadn t sent me the email on behalf of the carrier I wouldn t have gone to my local post office to collect and it probably would have end up returned to sender So the customer service on that part was good The clothing from the site is expensive but in my opinion definitely exceeded my expectations and turned out worth the wait The hoodie is really good quality The print is perfect I ordered a unisex size M thinking it ll be a bit big for me because I normally buy a size S in unisex hoodies but the S wasn t available in the design I wanted and I m glad I end up with a M because it turned out to be a perfect fit so maybe go up a size when buying I d definitely consider purchasing from them again in future

Amazing customer service

Amazing customer service If you have an issue reach out they re incredibly friendly

I orderd 2 Times and both Times it came

I orderd 2 Times and both Times it came really quick like 2 to 4 days I bought like 10 tshirts and all of them are really high Quality 100 Cotton and the prints are really good aswell They are a bit thigther on the chest but go wide on the stomach area Will order again for sure

Ordered 3 sweaters and enjoying them so far

I ordered 3 sweaters heres my experience Shipping I ve seen some reviews about taking forever to ship however I m in canada and it took 8 days to get my order in which was way sooner than I expected I ve had the sweaters about a month now Only down side with shipping was I got hit for another 135CA from canadian customs but not much can be done about that Quality I waited to review as I wanted to get a chance to try each one out a bunch of times also to put them through the wash a few times I ve followed the proper way to wash them and there isn t any issues as of now They still look great and have no peeling Can t wait to use them more next winter If customs would ease up on their taxes i would definitely buy lots more of Stay Cold products I will update the review again in a year or so after more use has been but threw them Provided I remember to lol

I m from Italy s and it s the first

I m from Italy s and it s the first time that I ve ordered from this new brand and the quality is one of the greatest that i ve ever seen The shipping time was reduced by 10 days and my order arrived just in 3 days

Top nothing to say

I ve ordered from them several times now especially for the sweatshirts which are The customer service is top always responsive I had the misfortune during my last order to type my email address too quickly I got no confirmation nothingThe customer service was able to find it for me without any problem and I finally got my tracking number