Stayhard Reviews

Very Bad

I visited their store in Gothenburg they had very bad service in the store Never asked me for help and when I did ask for help they never came back to me and just spoke on the phone all the time They we re discussing which party they were going to

Customer service without meaning

Picked up my package today Had ordered 2 5packs of socks received only 2 pair Mistakes happen so I called customer service They answered promptly In Sweden I am in Norway and called the number on their site They could not help as the warehouse in Norway closed at 4 pm They wanted me to call back tomorrow before 4 pm I then asked why they couldn t fix it they said They are in Sweden and CANNOT CALL ABROAD with their phones Gave me a good laugh and gave Stayhard one less customer

I Bought two pairs of the same jeans

I Bought two pairs of the same jeans both of the got a tear in the middle after a while they fit me well and they are very comfortable but the fabric is not very durable and or strong at all

Customer service phone number doesn t

Customer service phone number doesn t always work Reply by email may take 7-10 days Goods didn t arrive and they didn t care - just blamed it on the shipping company Awful service

DO NOT USE

Ordered a hat from this seller and had nothing but trouble getting it delivered It went on so long that I changed addresses due to work and had to get it delivered to the new address The parcel arrived this morning and rather than the hat ordered they ve sent me a pair of Crocs After emailing the company to make them aware of the situation I was told to send the crocs back and re order my hat This after 4 weeks waiting Told them to keep the money I won t be using them again

I ve placed an order and it s come out

I ve placed an order and it s come out of my bank I have no received a confirmation email And when going into my orders it states I haven t made any orders is this a scam Refund my money back I ve emailed and no response from your team

This firm proceed with credit checks UCs and blames faulty checkouts on customers

This company lack everything that customer service is or stands for Due to a technical error the website takes credit checks UCs on their customers when using the website This is a serious error that when informed they blame entirely at the customer Belive me I know how a checkout works and when I pic card payment u as company do not have the right to proceed with a credit check They blame Resurs Bank and refuse to lift it so my recommendation pick a different store

AVOID

I very rarely write reviews but please avoid this company They sent the wrong item first of all I returned it the next day and had confirmation of return being delivered from UPS I m still waiting for the refund 2 weeks later Terrible