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Based on authentic user experiences
Bianca
6731 reviews
N/A
7 months ago
200 euros FedEx fee
Bought 600 euros worth of stuff from SteakStones Didn t know it would be sent from their EU store in UK Paid 27 euros for delivery No problem A week later another bill for over 200 euros FedEx claims this excessive amount of money for taking this British parcel to The Netherlands SteakStones should know better UK decided to leave EU a couple of years ago
bonnie green
6731 reviews
N/A
7 months ago
Excellent customer service
I bought a steak stone on 7th Dec from Amazon as was having a dinner party on Saturday 11th and it came next day but for 49 99 it was badly made and the stone had to be heated on a hob I want one to put in the oven so I returned it and hunted google for somewhere to get a better quality one and found SteakStones co uk on 9th Dec and before I purchased it I emailed and asked if I ordered it would it be with me by Saturday they originally said I had missed the 11am order by time so it would be Monday delivery I was gutted as really needed this for my party and I emailed back with my dilemma and I have got to say Michelle Metcalf has somehow pulled out all the stops for me in ensuring I get this delivered to my home on Saturday super customer service can t fault the effort that has been made to make a customer very happy Thank you
nicky davies
6731 reviews
N/A
7 months ago
The best company I ve ever shopped with
This is one of the best companies I ve had the pleasure to buy items from Their customer service goes above beyond for you I ve bought several stones they re now used on a weekly basis I love my stones and the company