Steelmantools Reviews

Hello customer service are you there

Products are good but customer service is nonexistent Lost a transmitter for my chassis ear and sent an email seeking a replacement No response Went on their website and searched by their part number ordered part and it s not compatible with my receiver Sent an email and received a reply that they could set up a return for the transmitter Replied to that email regarding a compatible replacement no reply Sent another email no reply Two calls to customer service left 2 messages and no response Apparently if you have a problem they don t care

STEELMAN PRO Wireless ChassisEAR 2

We ordered a STEELMAN PRO Wireless ChassisEAR 2 on Amazon Out of the box the charger port and one of the pickups did not work and we struggled to turn on the head unit 2 weeks later we had used it only twice the head unit will not turn on at all and ChassisEar is now unusable Steelman Supports only feedback is that it was delivered outside the US and the warranty is void Avoid this company and its products

This is a great product only thing I

Had a nagging noise on a 2014 Chevy Cruze Everything checked ok when car was on jack stands Attached the chassis ear at four places had other half drive while I listened to receiver I located the left rear bearing hub was the culprit Replaced with new hub and noise is gone Steelman worked great Rick

First time using Steelman

Steelman customer service was very easy to work with The whole transaction went very smooth and easy The headlamps are awesome also Very bright and the rechargeable battery is a big plus compared to replacing AA battery s all the time The only downfall of this product is charge time the battery does not seem to last along time and recharge time takes longer then expected

Great product and customer support when

I like their round air chuck it has done a great job and had it for six months now It would be nice if they made wheel polishing kits with metal contact points for better durability

Our Quality inspection team members

This is a great product only thing I wish you did while inflating the tire it will give the reading for the pressure but otherwise it s nicely made heavy duty exactly what I was looking for

5-Star Rating

First time using Steelman ordered received in a timely manner Product appears correct pricing was very good Will buy again in the future

Very responsive and fast shipping

Great product and customer support when I had to return my item for an exchange

Steelman makes great products and they

Our Quality inspection team members love your products Keep up the good work