Stellar Reviews

There was no delay in replying to my problem

There was no delay in replying to my concern about an induction saucepan It was dealt with speedily and effortlessly

Rachel was most courteous and efficient

Rachel was most courteous and efficient in dealing with our warranty claim for our non stick pan Thankyou for the service

They were really quick to respond to my

They were really quick to respond to my emails and no fuss with a guarantee claim very happy

Excellent customer services

I had reason recently to contact the Company regarding a complaint which was dealt with by Rachel in a very professional and friendly way The matter was resolved very quickly and satisfactory I highly recommend this Company

I have had a set of stellar pans since

I have had a set of stellar pans since since getting married in 1985 and they are still going strong

Louis you were a dream to deal with

Louis you were a dream to deal with The customer service with stellar is incredible and I will be sticking with them when it comes to cookware Thank you so much for resolving this within a mere few days

Over the years we have purchased

Over the years we have purchased several Stellar kitchenware products After around 13 years of regular use my Stove Top Espresso Maker developed a fault The pressure valve spring popped out and meant the unit was no longer safe to use I got in touch with Louis at Stellar and explained the problem and if there was anyway they could help After taking my details and product information he sent me a new one Unfortunately when it arrived it was smaller than the original I wasn t that concerned as I was more than happy at having a replacement at all but I messaged him about it and within a day another different maker arrived the same size as my original but obviously a newer model and different shape He arranged for DPD to collect the smaller one that was no good for me We ve had a frying pan swapped after a few years use for the non stick breaking down and a saucepan lid that shattered whilst on the hob In my opinion this is one of only a few companies left that not only gives a lifetime guarantee but also honours it with no quibble and the highest customer service around to ensure you are happy Couldn t fault them and will continue to purchase their products Thanks Louis

Stellar quality guaranteed customer service fantastic have a kitchen full of stellar goods

I have a kitchen full of stellar goods pans frying pans stock pot kettle cutlery tea pot tin opener peeler I swear by them and have had them all 20 years plus however my pepper pot base plug broke recently I contacted stellar to ask if it could be repaired there customer service has been absolutely fantastic and replaced both my salt and pepper pots like for like far more than my expectations so anybody thinking of buying stellar good feel assured you getting lasting great value and quality assured Thank you stellar And Rachel from customer service